Energizers
Energizers
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No matter how fun and engaging your class is, one thing is for sure, your participants will not show up at your class with an unlimited supply of energy. A good idea is to always keep a few energizers up your sleeve to boost the energy level of participants whenever needed.
Math teaser 1
Write the equation 5+5+5 = 550 on a flip chart, challenge the group to add one straight line to make it a correct equation.
Congratulate those who come up with adding a line through the = sign and turning it into an unequal sign like this 5+5+5 ≠ 550 but this is not exactly what you are looking for.
Answer: connect the top of the first addition sign to the arm of its cross so you end up with 545+5=50
Math teaser 2
- Form small groups of 4 to 6 people.
- Distribute one random playing card to each person.
- If possible, avoid distributing cards with duplicate values in each group.
- Instruct each small group to use all of their cards together with any mathematical function (add, subtract, multiply and divide) to produce an equation of exactly 20.
- For example, King + Ace + 8 + 6 – 5 = 20.
- Allow at least 5 to 10 minutes for each small group to problem-solve.
- Challenge each group to produce as many different equations as possible.
Possible changes/variations: allow only addition and substraction/
Cat and Mouse
Items needed: Two scarfs
Directions:
Ask everyone to stand in a circle, give one scarf to two persons standing opposite each other.
Instruct participants that one scarf is the “Cat” and the other scarf is the “Mouse” Agree with everyone which is which, then ask the person with the “Cat” scarf to tie it around his/her neck with one knot and ask the person with the “Mouse” scarf to tie it around his/her neck with two knots.
Once you say “GO” participants should follow these instructions:
- The person with the scarf will have to untie them and retie them around the neck of the person next to them (the “cat” scarf with only one knot should travel faster than the “mouse” scarf)
- Scarves should be travelling in the same direction within the circle.
This activity is a lot of fun as those with the “mouse” scarf who have two knots to go through will try to work twice as fast to get away from the “cat” scarf.
What’s my Job?
Ask for a volunteer and advise him/her that they will have to leave the room for 2 minutes. Once the participant is outside, the group will agree on an occupation for him/her like a carpenter, gardener,….etc. Let the volunteer back inside and now he/she has to guess what his job is while the rest of the group mime activities to give him/her clues.
Tweet It
At the end of the training program or to conclude each module or unit of the course content, split participants into teams of two and challenge each team to come up with a summary of the content covered in only 140 characters.
Read Out Loud
As a quick energizer, challenge participants to read the next two slides.
Show slide with “He said that that that that that woman said should have been which.” After struggling for a while, someone is sure to deduce that the sentence is really:
“He said that that ‘that’ that that woman said should have been ‘which.’”
After discovering the pattern, the second one becomes easier.
Show slide with “It was and I said not but.”
The punctuation that helps this reading is: “It was ‘and’ I said, not ‘but.’”
Five Words
Challenge your class to list the five words in the English language that ends in “cion” The five words are: Suspicion, coercion, epinicion, scion, internecion.
Sports That Take You Backwards
Challenge your class to list three sports which the winning player goes backward They are Rowing, backstroke, swimming and tug-of-war.
The Taxi Driver
The amount of information we give others while communicating with them, can really have an impact on the result of the communication. This quick fun energizer can make that point crystal clear.
Tell your class that you will tell them a short story and then ask them one question to see how good they were paying attention.
Start off your story by telling your class participants “Imagine you are a taxi driver” This is crucial to make this icebreaker work.
Continue the story as follows
You are driving downtown and suddenly you get a call to go pick up a customer from one of the big hotels in the middle of the city. You were only two blocks away so you get there very quickly and picked up the customer who was standing in front of the hotel. You ask the customer where he wants to go and he tells you that he is a foreigner, he is attending a conference here in town and it’s his first time to visit your country. He wants to do some sightseeing today and asks you to recommend places he can go to. You recommend a few places and recommended to start with the museum downtown first and he asked you to take him there. He also asked if you were available to show him around town for the rest of the day.
On the way to the museum, your customer receives a call on his cell phone. It’s one of his colleagues attending the convention with him and is staying at the same hotel and he wants to join, so you go back to the hotel to pick up his colleague and drove them both to the museum. After the museum, your two passengers asked you to recommend a place where they can try the local food. You recommended a great local food restaurant that’s famous for local authentic cuisine. They loved the food and after the meal they said they actually ate too much and both agreed that they were too tired now and would prefer to go back to the hotel and probably continue sightseeing tomorrow. You took them back to the hotel and gave them your direct cell phone number to call you directly tomorrow if they decide to continue with the sightseeing tour.
When you have finished the story ask participants this one question: what was the name of the taxi driver?
Did any of your participants get the right answer? Probably not
Why didn’t they know the answer, even though you told them what it was at the very beginning? (The first thing you said was “Imagine you are a taxi driver” so whatever your name is, that’s the name of the taxi driver)
They didn’t know the answer because the story overloaded them with information. If we give out too much irrelevant information, the real message gets buried and our colleague/customer/boss/Friend or whoever we are communicating with will probably miss the point. To ensure your message is communicated clearly, stick to the essential facts.
Spell Energizer
“You may not belief that there are six errers in this short paragraph. Studi the paragraph carefuly. You can reed it as many times as necessary. Don’t give up too easily. See if you can find all of them.”
Write the previous paragraph on a slide or a flip chart and challenge participants to find all 6. Most participants will find five but few will ever find the sixth. The sixth is simply that there are only five errors (so it’s an error to say there are six). The exercise points out how we often think inflexibly and fail to consider all the options when problem solving.
45 second countdown – A snappy review exercise
Two teams/two flipcharts, one participant form each team goes to one flip chart. The teams compete by remembering words/key concepts that were discussed in class today. The team that comes up with the longer list in 45 seconds wins.
Questions Bucket
Another way to constantly review the topics covered in your training material is that whenever you finish a segment/module, pass out post-it notes and ask participants to write questions about the covered material, add a few questions of your own that are not related to the training like “What was the best trip you ever been on” or “The one holiday destination you must go back to”.
Add all questions to a bucket or box and Throughout the session, pass around the questions bucket and ask participants to pull out a random question and answer it. Since they don’t know what kind of question they will be getting, this is one way to ensure they’re paying attention and also provides a way for you to review the content and test their information retention.
Snowball fight evaluations
Getting participants honest feedback is a challenge for every trainer, add a twist of fun by turning it into a snowball fight by following these instructions:
Tell participants that it’s time for evaluations, but rather than filling the old style evaluation sheets, we will do it in a much more fun way. Also confirm that input from all participants will remain anonymous so they can write whatever they wish.
Ask each participant to list two columns on a sheet of paper one represents the positive things about the training and the other for things that need improvement. Participants are given 3 minutes to do this, then after they finish, instruct everyone to wad their papers into balls and start a “snowball fight.” Wait a couple of minutes till the papers are thoroughly randomized then ask each participant to pick up one paper and read it out to the group.
Guess what happened
This activity is a lot of fun, and it can be done either virtually or as an energizer in face-to-face soft skills or interpersonal skills training. Ask the group to think of an awkward situation that recently happened to them, once they have a situation in mind, they need to also think of how they would tell the story to someone else but the catch is that they have to formulate the last part of the story so it sounds something like “But it turns out that ………” So each person doesn’t tell the whole story, they tell it up to the most important part and replace that with something like “But it turns out that….”. Depending on the size of the group, people individually take turns telling their stories to the whole group and once everyone is done, votes can be taken on which stories seem most interesting and must be retold in full. (There should be a lot of “Oh we must hear this one out”)
Storytime improv
Split the group into teams of three or four, show the groups the list of random words below, each team is tasked with putting together a two-minute story that includes any item in the list of words. Once the teams are ready, start the stop watch and get the teams one by one to share their improvised two-minute stories, in each team, identify the first story teller, after he/she goes one for two minutes, move to the next person, keep going until all members of each team have had a chance to finish their improvised story.
Trip, president, Drive thru, classroom, fun, raining, mother, school, job, muscle car, haircut, the mall , dog, birthday, moonlight, report, drowsy, zoo
Discuss further by asking the following questions:
Was the list of words helpful or do you think you would have done better without it?
Did you have difficulty relating to any of the topics?
was the time sufficient or did you feel that you needed more time?
Did you know that we just added a FREE review game to each of our full course training packages?
It adds loads of fun and ends your training class on a high note!
The game is all done in Power Point and comes packed with questions and answers around your training package so you can easily review the content of the training, enhance retention and ensure your training participants are engaged till the very end. Just split your class into teams that compete to win a final competition by answering questions and getting points in a series of fun rounds.
That’s not all!
Just like our training material packages, the game is completely customizable so you can easily use it with other training topics you teach. Just change the questions/answers, images…etc, Save as a new file & create any number of other review games and always end each class you teach on a high note. Watch this short video:
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We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
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A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Business Etiquette
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
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The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
Coaching People For Better Performance
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No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change. There are loads of books and training programs addressing organizational change. The different thing about this training program...
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
Instant Download Training packages
Emotional Intelligence
Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
Find a way to say YES! (Telephone customer service)
This fun high energy two day call center customer service excellence program combines the best in corporate training with the best in personal motivation. Throughout the training program agents discover that it’s truly up to them to make a difference and that each agent is directly responsible for the success of the business.
Front Line retail selling skills
Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus on how their customers feel and make decisions throughout the experience, they deliver excellent service and develop valuable two-way RELATIONSHIPS.
Handling angry and difficult callers
It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not even your fault in the first place. This one day program will help you teach call center agents a simple but powerful 3 step process. Using this process.
Influencing People
The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives...
Lead, Motivate & Inspire - Leadership Skills Training
The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results. This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success...
Marketing Essentials
This two-day training program aims to help you transition from thinking like a consumer to thinking more like a marketer. It takes a step by step approach to clearly outline the whole marketing process from market research to putting together a marketing strategy and a marketing plan.
Managing Office Politics
In today’s complex and competitive work environment, understanding and effectively navigating office politics is essential for career success. The "Mastering Office Politics" training program is designed to equip professionals with the knowledge and skills needed to thrive in any organizational setting. Through this comprehensive program, participants will explore the dynamics of workplace politics...
Managing People
Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more...
Managing The Customer Experience
The customer experience has emerged as a critical difference in today's competitive corporate environment. In this practical training workshop, we'll introduce you to the world of customer experience (CX) and provide you the tools you need to manage it successfully. Participants in this hands-on course will acquire the skills necessary to design customer journey maps, a crucial tool for enhancing CX, through a variety of practical exercises.
Negotiating for Results
Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles.
New College Instructor Orientation
Making the move from industry to classroom is difficult for many new college instructors. Your day is not your own anymore – each moment is about focusing on the adult learners in your classroom. You may be used to clocking into a 9 to 5 job but teaching in a college is much different: you’ll need to know how to manage your time, prepare lesson plans, develop assignments and tests, and how to evaluate your students.
Administrative Assistant Skills
This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
Anger Management
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
Building High Performing Teams
A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Business Etiquette
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
Call Control
The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
Coaching People For Better Performance
In this two-day interactive training program, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance. Participants will learn through a series of hands-on activities, and practice two different coaching models (Continuous support coaching model & GROW coaching model)...
Change Matters - Change Management
No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change. There are loads of books and training programs addressing organizational change. The different thing about this training program...
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
Emotional Intelligence
Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
Find a way to say YES! (Telephone customer service)
This fun high energy two day call center customer service excellence program combines the best in corporate training with the best in personal motivation. Throughout the training program agents discover that it’s truly up to them to make a difference and that each agent is directly responsible for the success of the business.
Front Line retail selling skills
Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus on how their customers feel and make decisions throughout the experience, they deliver excellent service and develop valuable two-way RELATIONSHIPS.
Handling angry and difficult callers
It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not even your fault in the first place. This one day program will help you teach call center agents a simple but powerful 3 step process. Using this process.
Influencing People
The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives...
Lead, Motivate & Inspire - Leadership Skills Training
The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results. This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success...
Marketing Essentials
This two-day training program aims to help you transition from thinking like a consumer to thinking more like a marketer. It takes a step by step approach to clearly outline the whole marketing process from market research to putting together a marketing strategy and a marketing plan.
Managing Office Politics
In today’s complex and competitive work environment, understanding and effectively navigating office politics is essential for career success. The "Mastering Office Politics" training program is designed to equip professionals with the knowledge and skills needed to thrive in any organizational setting. Through this comprehensive program, participants will explore the dynamics of workplace politics...
Managing People
Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more...
Managing The Customer Experience
The customer experience has emerged as a critical difference in today's competitive corporate environment. In this practical training workshop, we'll introduce you to the world of customer experience (CX) and provide you the tools you need to manage it successfully. Participants in this hands-on course will acquire the skills necessary to design customer journey maps, a crucial tool for enhancing CX, through a variety of practical exercises.
Negotiating for Results
Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles.
New College Instructor Orientation
Making the move from industry to classroom is difficult for many new college instructors. Your day is not your own anymore – each moment is about focusing on the adult learners in your classroom. You may be used to clocking into a 9 to 5 job but teaching in a college is much different: you’ll need to know how to manage your time, prepare lesson plans, develop assignments and tests, and how to evaluate your students.
Administrative Assistant Skills
This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
Anger Management
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
Building High Performing Teams
A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Business Etiquette
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
Call Control
The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
Coaching People For Better Performance
In this two-day interactive training program, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance. Participants will learn through a series of hands-on activities, and practice two different coaching models (Continuous support coaching model & GROW coaching model)...
Change Matters - Change Management
No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change. There are loads of books and training programs addressing organizational change. The different thing about this training program...
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
All you need
to deliver a great training!
Our training material packages come with all you need to provide
a professional and accelerated learning solution with
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Activity
/Exercise Sheets
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
Additional
Support Documents
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Job Aids
& Forms
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)
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