Debt collections excuse buster software© 

Navigating the world of debt collection can be challenging, and being prepared for a variety of customer excuses is crucial. With our cutting-edge Collections Excuse Buster© software, you'll have a powerful tool at your disposal to effectively address any excuse thrown your way.

Whether it's claims of unemployment, promises of pending payments, or other common avoidance tactics, this software is equipped with a comprehensive set of tried-and-true questions and statements. Moreover, you have the flexibility to customize it to your specific needs and the nature of your product or service. Add, modify, and fine-tune content to create a personalized version that maximizes your success.

The instant download software version is for a single user already loaded with data for both a Consumer and a Commercial version both included Available in both English and Arabic. Special versions in French and Spanish are available upon request

The Collections Excuse Buster©

Training Modules Created and developed by expert debt collectors and credit management experts.

Training Modules Modified and enhanced over the years.

Training Modules You can easily further customize it by adding , editing and deleting information.

Training Modules Easily include policy & procedures and any other important information.

Training ModulesAdd your logo , images to enhance the look and feel , change the background and font styles.

Training Modules Add files and create your own.

Training Modules Everyone in the team will have access to the correct information instantly.

Training Modules Unlimited use of software within your organization.

Technical ‘stuff’ for - The Debt Collections Excuse Buster©

The Excuse Buster  was developed as a Windows native application using Javascript.

Training Modules Runs in windows and is very simple to install. Just a couple of clicks and it’s there.

Training Modules Install via zip file Get it now! After order approval, you can download, install with a couple of clicks and your‘good to go’!

Training Modules Available on a CD for installation as an option or a backup (slightly additional cost).

Buy now and download this unique product instantly!


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on your training investment
with the most cost effective solution
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Maximize Learning with Engaging,
Customizable Training Material Packages!

Outstanding Value for a Modest Investment

Gain access to meticulously crafted, well-structured training materials that include comprehensive trainer guides, delegate workbooks, PowerPoint slides, enriching activities, exercises, and a range of supporting documents. Everything you need for a successful training program is at your fingertips.

Fully Customizable to Suit Your Unique Needs

Tailor each training material package to align perfectly with your specific objectives and the unique requirements of your audience. Enjoy the freedom to brand it with your own name, ensuring a personalized touch. Please note that while customization is encouraged, we do not permit the resale of our training course materials.

Modular Flexibility for Enhanced Training

Each training program is thoughtfully organized into standalone modules, allowing easy customization, addition, or integration into your existing course materials. This structure offers a seamless and adaptable approach to crafting your training program.

Inspiring New Ideas for Engaging Activities

Our training material packages are packed with a rich array of self-discovery exercises, activities, and games, all designed to address specific learning objectives. These resources provide a wealth of ideas to enhance the interactivity and liveliness of your current course materials.

End on a High with a Competitive Review Game

Elevate your training's conclusion with an exhilarating and competitive review game in PowerPoint. This engaging activity aids in reinforcing content, enhancing retention, and ensuring participant engagement until the very end. The PowerPoint game is fully customizable, offering endless possibilities for creating similar review games for various training materials and courses.

Instant Access for Immediate Implementation

Upon the successful completion of your purchase, all our course material packages are available for instant download. This means you can start implementing your training program right away, without any delay.

Comprehensive, User-Friendly
Training Course Material Resources

Whether you’re new to facilitating training courses or feeling a bit overwhelmed by the process, our training materials are here to guide you. We offer a complete and well-organized training material package that enables you to deliver an effective, engaging, and enjoyable professional course.

Our training course materials are structured in a straightforward manner, equipped with detailed instructions for trainers to effectively convey key points, models, and concepts to participants. Every activity and exercise is accompanied by clear directions and debriefing instructions, ensuring that essential takeaways are effectively communicated. Additionally, our Trainer’s Guide, presented in a user-friendly tabular format, offers invaluable direction and suggestions for each presentation slide, enhancing the delivery of our impactful PowerPoint slide deck and comprehensive participant workbook.

Proven Training Methods for
Tangible Outcomes

Benefit from our training course materials and courseware packages backed by two decades of expertise in designing and delivering professional training for some of the world’s largest multinational corporations. Our seasoned instructional designers and senior trainers have meticulously researched and crafted these courses, which have garnered acclaim from diverse learners and consistently delivered tangible business results.

Cost-Effective, Customizable
Training Material Resources

Elevating your team doesn’t require a hefty training budget. Genuine leaders understand that nurturing their staff is a pivotal aspect of their role. Now, even with limited training resources, you have the opportunity to provide budget-friendly, expertly designed training course materials and courseware packages.


Maximize Efficiency and Effectiveness with our Training Materials

Streamline your training programs and achieve consistent success with our cost-effective, content-rich training materials. Custom-designed for seamless delivery, they ensure a deeper understanding and long-lasting retention.

Eliminate Costly Trial and Error in Training Development

Say goodbye to the time-consuming process of researching and testing training protocols. Our materials provide a reliable foundation, saving you both time and money. You can trust in their effectiveness from the very start.

Choose from Comprehensive or Modular Courses for Flexibility

Whether you prefer a complete training program or wish to integrate our modular courses into your existing materials, our resources offer enhanced content and enriched delivery. They incorporate proven, engaging models and concepts for consistent success.

Keep Your Learners Engaged and Attentive

Maintaining high levels of engagement during learning sessions can be a common challenge, even for seasoned professionals. Our training materials are purposefully designed to foster interaction, prevent boredom, and bolster trainer confidence, ensuring a seamless, polished delivery.

Simplify Training Delivery for Optimal Returns

Let our resources do the heavy lifting when it comes to training your employees. This ensures you get the most out of your investment, guaranteeing a substantial return in terms of performance and proficiency.

TCM training materials are professionally written state of the art and masterfully done with up-to-date training aids and workbooks. Nowhere else could you find training materials of this quality for the price ... AAA+

Peter Morrison
Sales & Marketing trainer

People Managers

Empower Your Team’s Growth as a People Manager

As a leader, nurturing and advancing your team’s professional development is paramount. Discover your inner trainer and guide your team’s progress with our cost-effective courseware packages and training materials.

Confident Training Delivery for Every Leader

Our meticulously organized courseware materials are designed to be user-friendly, allowing individuals with basic presentation skills to confidently and efficiently deliver training content. Valuable tips and insights are provided at critical junctures to maintain momentum and ensure an impactful delivery.

Energize Team Interactions and Learning

Inject vitality into team meetings, reinforcing pivotal learning points and igniting your team’s enthusiasm and comprehension. Our professional training course material packages provide an effective tool to integrate bite-sized learning opportunities into huddles and collaborations, emphasizing specific skills and concepts that are crucial for your team’s development.

Take Charge of Your Team’s Potential

Seize control of your team’s trajectory and propel them, as well as yourself, towards achieving your full potential. Utilize our training course materials to seamlessly facilitate workplace learning on-the-go, fostering continuous growth and success.

Tailor Your Training material package to Your Exact Objectives

Customize Your
training materials to Fit Your Needs

Our training course material packages are fully customizable, allowing you to align them precisely with your training objectives and your audience’s specific requirements. While you can personalize the materials with your corporate identity, please note that we retain copyright of our content and do not allow resale of our packages.

Integrate Specialized
Modules for Targeted Training

Standalone training modules and specific topic areas can seamlessly integrate into all our training programs. This flexibility enables you to focus on and customize particular subjects as needed, or to incorporate your own existing course materials.

Foster Growth with
Engaging Activities, Exercises, and Games

Our training course material packages offer a wealth of self-discovery and independent learning activities, exercises, and games. These are designed to address specific key learning points and provide additional inspiration for enhancing interactions in your existing course materials.

Specialized Training
for Retail and Call Center Industries

Our training material courseware packages and training modules encompass a comprehensive range of niche-specific subjects tailored for clients in the retail sector. This includes areas like retail selling skills and retail sales forecasting and planning. Additionally, we offer specialized training courses for call centers, covering topics such as call control, handling difficult callers, and telephone debt collection.

Focused Soft Skills Training
with Immersive Learning

Unlike generic, one-size-fits-all training course providers online, our soft skills topics are meticulously crafted to address specific skills and mindsets. We prioritize hands-on immersive learning and employ innovative training models to ensure meaningful, applicable skill development.

Designed for
All Trainers and Trainees

Our training materials and courseware packages are thoughtfully designed with both trainers and trainees in mind. They have been rigorously tested in real-world settings to ensure successful delivery by trainers of all levels, from beginners to seasoned professionals and senior management alike.

Read Our

Jennifer Kelly

Instructional Developer and Trainer, Canada
My course materials were professionally designed in a compelling manner that resonated with my learners and made my delivery even more impactful. Instructional design principles were also applied in the design of the course materials - it was build for adult learners and there were several application based learning models and exercises to use for learner engagement and retention. The customer service was also suburb and the entire purchasing process seamless from start to finish. I will definitely use Training Materials again!

Angela Walton

Atlanta, Georgia USA
I just completed a three-day program ,using one of your two day packages. I was able to customize this program quite easily. The thorough work done by your team saved me a lot of time-and money. I am an experienced speaker/trainer with over 20 years in the field. Your programs provide the blueprint for what I need for my corporate and government training clients. I have seen similar programs advertised elsewhere for triple the price!
I will return to your website as needed and will recommend your products and services to fellow consultants.

Jeanne Parks

Trainer & Business consultant, San Francisco, USA's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Garion Bunn

CPBA, CPMA, Keynote presenter, author and coach, NC USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.

Linda Clark

Organizational Development Consultant, Oklahoma City, USA
I am super impressed. I am normally very picky (and very disappointed) in the quality of prepared content and this is just so well done.

Sandra Allgeier

Allgeier HR Consulting, Lake Placid, FLorida, USA
I purchased your Train the Trainer program earlier this year and really love it. So does my client! Thanks so much for that opportunity!

Matt Rassette

Rassette & Associates, Midland, Michigan, USA
The only thing of higher quality than Training Course Material’s products is their commitment to customer engagement and support. On the few occasions when I’ve contacted their support team, their response have always been quick, professional and solution providing, so much so that in one of my courses on customer engagement, I’ve used them as an example of how to do it right.

Bob Dianetti

Registered Corporate Coach™, Cuyahoga Falls, OH USA
I’ll be honest, at the price point for the courses I wasn’t expecting too much. However, I have to tell you that I am impressed with the materials! I spent a couple of hours reviewing the student workbook and facilitators materials over the weekend and am excited about offering the Professional Sales program to one of my clients next month.

Katelyn Johnson

Trainer, Johannesburg, South Africa
I’m very impressed with the quality and professionalism of these training programmes. The content is structured and delivered in such a way as to facilitate a positive learning experience for the participants. The presentation and course notes are well-designed, fun and engaging which help to encourage a high level of participation.

Natasa Gospodjinacki

Corporate Trainer, Italy
I found materials very useful and dynamic. I like the whole package and I think that the mix of theory and exercises is the best I could find. Also the package is the good value for money.

John P. Olivas

President, Homecare Dimensions, Texas, USA
I am very pleased with the presentation. My team and I are becoming familiarized with the information. That said, we are very pleased what you have produced.

Roland Franquez

Safety, Training and Quality Assurance Manager, Inc. USA.
As a trainer, I found the Time Management Training course very comprehensive and easy to follow. I especially like the experiential aspects of the course content delivery. Every module of this package is laid out extremely well, including easy to follow lists such supplies required.

Sue-Lynne Rose

Lead Trainer, Trinidad and Tobago, W.I.
I like your training material very much which I have used before and I have not been able to get the quality of content and graphics from other courseware providers like Training Course Material. Com offers. It is very interactive for the participants and easy to identify with. It helped me as a trainer to deliver in a way that kept interest and attention.

Alan Lloyd

Team Leader,EU Support to Civil Society Project
I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality. The programmes follow a logical sequence and are very comprehensive. As they are produced in MS Office formats, not password protected pdfs, they are very customisable and it has been easy to change the materials to UK spelling. The additional activities provided are very extensive and should prove useful once I have had time to explore them fully. The materials are going to save me hours of work as I prepare new training courses.

Jon Kristo

Training Manager,ISN Albania
I was looking for training material to enrich our current program in customer service. I am so glad i found the materials in this website. They are the complete package, and the bonus activities really helped me design a few new modules to incorporate in our training. The workbook is really clear, and participants liked it. The presentation is not boring, or a pile of words. They are designed with the audience in mind. The supporting materials are complete to implement a full training program. We are looking to expand into sales training, and will most probably buy from them again.

Craig Hines

innov8 Performance Limited, UK have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of multi media visuals and activities, trainers were able to provide an accelerated learning solution that grasped the imagination of all types of learners and ensured the maximum return on training investment in this fast paced industry. Even the most seasoned sales professionals found something new and useable from their high energy training sessions and the course feedback was fantastic - consistently!

Peter Morrison

Sales Marketing trainer
TCM training materials are professionally written state of the art and masterfully done with up to date training aids and workbooks. Nowhere else could you find training materials of this quality for the price ... AAA+

Shaun Mizell

Corporate Trainer, Florence, SC USA
I was absolutely blown away by the quality of the training programs for such a low price.

Nige O'Shea FIMI

Professional Inspirations Ltd. UK
The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research. Ultimately a fantastic workshop to either deliver or participate in.

Tarek Fahmy

Trainer & Consultant, Dubai, UAE
In Sales training,’s ability to identify the specific areas of skill gap and build a program that directly addressed those gaps is very professional. That, coupled with the dynamic training events, has helped customers to drastically impact the skill level of their sales force and make a measurable impact on bottom line results.

Abir Zahra

Freelance trainer and consultant, Egypt
I loved all the activities that helped me achieve a high level of interaction and energy keeping participants engaged . all the activities, ice breakers and case studies that achieved a fun learning environment while maintaining depth in the knowledge acquired.

Imad AL-Husami

Trainer and Consultant
I have purchased the time management package and I found it really easy to customize to meet my training requirements. The sequence of content was very conducive to life -long learning, the slides were very attractive and helpful. The exercises included in the package were exciting and were well liked by the participants. I encourage other trainers to buy is as the price is reasonable when compared to other training packages available on the internet.

Kevin Lawrence

Dubai, UAE
Just a short note to say that since purchasing a course from yourselves, I tried 2 other vendors' courses (from U.K.) and regret wasting money on them, as their materials seemed as if a ten year old had cobbled them together in terms of format and content. From now on, I shall be sticking with yourselves, as I enjoy your clean formats and more advanced content. Well done.

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To find out more about how our training course materials can help you to boost engagement, deliver effective training and enhance your team’s knowledge and understanding of the key points that are important to you, please take a moment to read our frequently asked questions, or get in touch now if you want to know more.

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