Welcome to our FAQ page. We tried to provide answers to the most common questions. If after reading this page you still have any questions, please contact us , send us a message or alternatively call our 24/7 toll free number 1-800-561-9405 and one of our agents will be happy to answer any questions or provide any assistance required.
Frequently Asked Questions
Our company has been both designing and delivering innovative training materials for over 20 years. Our cadre of highly experienced instructional designers and senior trainers are from a variety of industries. The models and concepts used have proven very successful with all types of learners and have consistently generated measurable results.
We provide niche courseware packages and training materials that are highly effective and interactive. For example, we have courses specific to the retail industry such as retail selling skills and retail sales forecasting and planning. Unlike many other internet site who have hundreds of ineffective canned packaged courses, our targeted soft skills topics have been very carefully developed targeting specific skills and attitudes using innovative training models and hands-on activities. Most of our training materials and courseware packages have been tried and tested and successfully delivered to professionals from senior managers to frontline employees.
For Trainers: Save yourself hours of development and research time. You can use our affordable, content rich training materials to deliver an exceptional course. Or, you can use our modules to enhance and enrich your course materials with fresh, new, and proven models, concepts, interactive games, activities, and exercises. That way, you can focus all your effort on the delivery of your program and ensure the maximum return on your training investment.
For Managers: Discover the trainer in you, and take charge of developing your people. Our affordable courseware packages and training course materials will allow you to do just that. Our courseware materials are well structured, organized, and easy to use. Anyone with good presentation skills can follow the well structured format and deliver our training content comfortably.
Enliven your team meetings or huddles, pick out key learning points from our easy to use and professionally designed training course material packages and provide your team with a short powerful session during team meetings or huddles to stress on a specific key skill/s that serves key development area/s. Remember as a people manager, you are the one who is ultimately responsible for developing your team.
Absolutely! You have complete freedom to use the training materials and courseware packages purchased from www.trainingcoursematerial.com. You can copy, edit, and duplicate the materials as often as you need.
Note: We do not allow online or offline re-sale of any of our training materials as is or in any other electronic format. Our programs are created for trainers to use in delivering instructor led training that they can charge participants for attending or for team leaders or managers to use for developing their teams. They are free to deliver these training programs either face to face in a physical classroom or virtually using apps like Zoom, WebEx,…etc.
Instantly! As soon as we process your payment, we will send you an order confirmation by email that includes instructions and links for downloading the product, so you receive your purchase immediately within minutes.
When you buy a full training course package you receive everything you need to run a successful training program:
- Fully scripted Trainer Guide (MS Word format)
- Virtual trainer guide scripted for both a facilitator and a producer for easier virtual delivey over Zoom, WEbex,..etc. (available in select programs)
- Virtual Power Point Slide Deck (available in select programs)
- PowerPoint slide deck (MS PowerPoint format)
- Participant Reference Workbook (MS Word format)
- Games, exercises and activity sheets (MS Word and PDF format)
- Specific job aids and forms (selected courses)
- Self-assessment tools (selected courses)
- Bonus activities folder (22 activities)
- Training evaluation forms
- Five templates for course certificates
(Click here to see courseware packages available)
When you buy one of our mini training course packages you get:
- Fully scripted Trainer Guide (MS Word format)
- PowerPoint slide deck (MS PowerPoint format)
- Participant Reference Workbook (MS Word format)
- Games, exercises and activity sheets (MS Word and PDF format)
- Bonus activities folder (22 activities)
- Training evaluation forms
- Five templates for course certificates
You receive all original source files in MS Office format so you can edit them as needed.
All our training materials and training courses are easily customizable. There are no restrictions on changing and customizing your purchased training materials. To make that easier for you, our courses are structured as independent modules with key learning points that can stand alone as individual sessions. This makes it easy for you to integrate these materials into your current course content.
Absolutely! Please click here to see our courseware and course materials samples additionally, you can see samples of each program by going to the page of that specific program and scrolling down to the material samples section where you can see random samples of the trainer guide, workbook, and slides.
| What you get | Full-course package | Mini-Course Package |
|---|---|---|
| Duration | Complete 1 – 2 day training program | One session half day |
| Trainer Guide | √ | √ |
| Student Workbook | √ | √ |
| Power point slide deck | √ | √ |
| Self-assessments | √ (select programs) | – |
| Additional Exercise sheets | √ (select programs) | – |
| 22 Bonus activities | √ | – |
| Training support documents (Evaluation form, Certificates, Program Outline) | √ | – |
| Competitive review game | √ | – |
We take our customers’ security very seriously. We use a dedicated website security service that ensures our site is always free from malware or fraud attacks. To further protect your privacy and increase your security online, www.trainingcoursematerial.com does not store your credit card numbers or other financial details. Your credit card data is processed by the largest and safest payment processors online: PayPal, Fast Spring and Google Checkout.
All Major Credit and debit cards. We accept Visa, MasterCard, Amex, Discover, JCB, Diner’s Club International, Debit, and PayPal. Wire transfers
Certainly! Please contact customer service and we will send an invoice in your company’s name. Once you make a purchase you instantly receive your download links by email also from within that email message you can access your invoice that’s automatically created. Just in case you need any changes made to the invoice, just feel free to contact us anytime and we would be happy to make any changes.
Our core value is to put our customers first. Our team is happy to provide you support from providing advice on course delivery to answering any questions you may have. We are confident that our courseware packages and course materials are well written and easy to use. But, if any further support or clarifications are needed, we will be happy to help you in any way we can. Please do not hesitate to contact customer service anytime or call our 24/7 toll free number 1-800-561-9405
