Answers to the most common questions regarding our training course material packages
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Tuesday, 15th June 2021

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Retail excelllence series training package   collection
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3 complete professional retail sales and service training programs
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PRICE: $ 539.85 $ 349.95

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Welcome to our FAQ page. We tried to provide answers to the most common questions. If after reading this page you still have any questions, please contact us , send us a message or alternatively call our 24/7 toll free number 1-800-561-9405 and one of our agents will be happy to answer any questions or provide any assistance required.
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  • Q: Why buy our course materials and training courseware packages?

    Our company has been both designing and delivering innovative training materials for over 14 years. Our cadre of highly experienced instructional designers and senior trainers are from a variety of industries. The models and concepts used have proven very successful with all types of learners and have consistently generated measurable results.

    We provide niche courseware packages and training materials that are highly effective and interactive. For example, we have courses specific to the retail industry such as retail selling skills and retail sales forecasting and planning. Unlike many other internet site who have hundreds of ineffective canned packaged courses, our targeted soft skills topics have been very carefully developed targeting specific skills and attitudes using innovative training models and hands-on activities. Most of our training materials and courseware packages have been tried and tested and successfully delivered to professionals from senior managers to frontline employees.

    For Trainers: Save yourself hours of development and research time. You can use our affordable, content rich training materials to deliver an exceptional course. Or, you can use our modules to enhance and enrich your course materials with fresh, new, and proven models, concepts, interactive games, activities, and exercises. That way, you can focus all your effort on the delivery of your program and ensure the maximum return on your training investment.

    For Managers: Discover the trainer in you, and take charge of developing your people. Our affordable courseware packages and training course materials will allow you to do just that. Our courseware materials are well structured, organized, and easy to use. Anyone with good presentation skills can follow the well structured format and deliver our training content comfortably.

    Enliven your team meetings, pick out key learning points from our easy to use and professionally designed training course material packages and provide your team with a short powerful session during team meetings or huddles to stress on a specific key skill/s that serves key development area/s. Remember as a people manager, you are the one who is ultimately responsible for developing your team. 

  • Q: Can I copy and edit the course materials and use them to train and develop others

    Absolutely! You have complete freedom to use the training materials and courseware packages purchased from You can copy, edit, and duplicate the materials as often as you need.

    Note: We do not allow online or offline re-sale of any of our training materials as is or in any other electronic format. Our programs are created for trainers to use in delivering instructor led training that they can charge participants for attending or for team leaders or managers to use for developing their teams.

  • Q: When do I receive the course materials I buy from your site?

    Instantly! As soon as we process your payment, we will send you an order confirmation by email that includes instructions and links for downloading the product, so you receive your purchase immediately within minutes.
  • Q: What is included in the training course packages?

    When you buy a full training course package you receive everything you need to run a successful training program:

    • Fully scripted Trainer Guide (MS Word format)
    • PowerPoint slide deck (MS PowerPoint format)
    • Participant Reference Workbook (MS Word format)
    • Games, exercises and activity sheets (MS Word and PDF format)
    • Specific job aids and forms (selected courses)
    • Self-assessment tools (selected courses)
    • Bonus activities folder (22 activities)
    • Training evaluation forms
    • Five templates for course certificates

    (Click here to see courseware packages available)

    When you buy one of our mini training course packages you get:

    • Fully scripted Trainer Guide (MS Word format)
    • PowerPoint slide deck (MS PowerPoint format)
    • Participant Reference Workbook (MS Word format)
    • Games, exercises and activity sheets (MS Word and PDF format)
    • Bonus activities folder (22 activities)
    • Training evaluation forms
    • Five templates for course certificates

    (Click here to see mini course packages available)

  • Q: In what format are the course materials and courseware packages?

    You receive all original source files in MS Office format so you can edit them as needed.
  • Q: How easy is it to edit and customize the training materials to suit my training needs?

    All our training materials and training courses are easily customizable. There are no restrictions on changing and customizing your purchased training materials. To make that easier for you, our courses are structured as independent modules with key learning points that can stand alone as individual sessions. This makes it easy for you to integrate these materials into your current course content.
  • Q: Can I see samples of your course materials?

  • Q: What’s the difference between full-course packages and mini-course packages?

    What you get Full-course package Mini-Course Package
    Duration Complete 1 – 2 day training program One session half day
    Trainer Guide
    Student Workbook
    Power point slide deck
    Self-assessments √ (select programs) -
    Additional Exercise sheets √ (select programs) -
    22 Bonus activities -
    Training support documents (Evaluation form, Certificates, Program Outline) -
    Competitive Review Game (Power Point) -
    What you get
    • Duration


    • Trainer Guide
    • Student Workbook
    • Power point slide deck
    • Self-assessments
    • Additional Exercise sheets
    • 22 Bonus activities
    • Training support documents (Evaluation form, Certificates, Program Outline)
    • Competitive Review Game (Power Point)
    Full-course package
    • Complete 1 – 2 day training program
    • √ (select programs)
    • √ (select programs)




    Mini-Course Package
    • One session half


    • -
    • -
    • -




    • -


  • Q: How secure is buying from this website?

    We take our customers’ security very seriously. We use a dedicated website security service that ensures our site is always free from malware or fraud attacks. To further protect your privacy and increase your security online, does not store your credit card numbers or other financial details. Your credit card data is processed by the largest and safest payment processors online: PayPal, Blue snap and Google Checkout.
  • Q: What payment forms and methods do you accept?

    All Major Credit and debit cards. We accept Visa, MasterCard, Amex, Discover, JCB, Diner's Club International, Debit, and PayPal.
  • Q: Can I request an invoice to my company's name?

    Certainly! Please contact customer service and we will send an invoice in your company's name.
  • Q: Do you provide any post-sale support?

    Our core value is to put our customers first. Our team is happy to provide you support from providing advice on course delivery to answering any questions you may have. We are confident that our courseware packages and course materials are well written and easy to use. But, if any further support or clarifications are needed, we will be happy to help you in any way we can. Please do not hesitate to contact customer service anytime or call our 24/7 toll free number 1-800-561-9405

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Sales excelllence series training package
Now get the complete
3 complete professional sales training programs
for only 

PRICE: $539.85 $349.95

How it works?


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Pay using any major debit or credit card or using paypal


You will be taken to a download page to instantly download your purchase (You will also receive your download links by email)


Unzip the file/s and get all your documents in MS office format

training materials questions

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Call Center excelllence series training package    
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The workshop is very well constructed, in a logical sequence and the content encompasses all the latest ideas and research.Ultimately a fantastic workshop to either deliver or participate in.                                                                    

Nige O'Shea FIMI, Professional Inspirations Ltd. UK's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.

Jeanne Parks, Trainer & Business consultant, San Francisco, USA have worked hard to create a totally tailored training solution for Mobile Telephony retail managers and sales teams. By creating high impact visuals and with varied and intelligent use of ...

Craig Hines, innov8 Performance Limited, UK

I have purchased the 3 training programmes of the Complete Communications Excellence Series. I consider that the GBP 99 cost represents excellent value for money and the materials are of a high quality...

Alan Lloyd, Team Leader,EU Support to Civil Society Project

Contact Information

  • 12728 Mustang Rd Houston
    Texas USA 77057
  • (800) 561-9405


 Full courses (1-2 day courses)

  Administrative Assistant Skills

  Anger Management

  Building High Performing Teams

  Business Etiquette

  Call Control

  Change Matters

  Coaching People For Better Performance

  Communicating with Clarity & Impact

  Conflict Resolution

  Creative Problem Solving & Decision Making

  Emotional Intelligence

  Find a way to say YES!

  Front Line Retail Selling Skills

  Handling angry and difficult callers

  Lead, Motivate & Inspire

  Marketing Essentials

  Managing People

  Negotiating for Results

 New college instructor orientation

  Passionate Retail Experts

  Pathways to service excellence

  Presenting With Impact

  Professional Selling Skills

  Retail Sales Planning & Forecasting

  Sales Management

  Sales Territory Planning & Routing

  Setting Others For Success

  Successful Telephone Debt Collection

  Time Management

  Train The Trainer

  Vision, Energy & Passion to Serve

  Workplace Diversity & Inclusion Training

 Mini courses (half day modules)

  Professional Business Writing

  Communication Skills

  Motivating People

  Professional Sales Questioning

  Sales Forecasting

  Ten Best Practice Customer Service Techniques



 Complete Packages

  Retail excellence series®

  Customer Service excellence series®

  Communication excellence series®

  Sales excellence series®

  Call Center excellence series®

  The Presenter-Trainer Package



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(Get all available programs for one low price)