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How to Deal with a Technology Failure

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How to Deal with a Technology Failure

By Training Course Material FZE ·
Originally published: 02 April 2021 ·
Last updated: 14 August 2025

Tech will fail—projectors blink, Wi‑Fi drops, mics hiss. You can still run a strong session. The fix is a calm reset, a no‑tech fallback, and a plan to keep practice time intact.

Your 90‑second reset (say this, then do this)

  1. State the plan: “We’ve got a tech blip. We’ll switch to a no‑slides version and keep the key practice.”
  2. Park the fix: assign one volunteer to try the quick steps (cables, input, restart) while you continue.
  3. Surface the outcome: “You’ll leave able to [job use]. Slides will be shared after.”

Want a tight opener you can run without slides? See the first 30 minutes.

No‑tech swaps for common activities

If this was planned…Do this instead (no tech)
Slide‑based concept explainTeach with a flip chart: 3 key points + one simple diagram. Learners jot a one‑line takeaway.
Video exampleRead a 6–8 sentence mini‑case instead. Ask: “What would you do first and why?”
Clickable quizRun a stand‑up quiz: A/B cards or hands. Score on a flip chart.
Slide‑timed discussionPairs interview for 3 minutes; harvest one insight per pair.
Screen‑shared templatesPaper handouts or whiteboard template. Photographs after for follow‑up.

Browse low‑tech formats in the Free Games & Activities Library.

If the projector or screen dies

  • Keep the laptop as your speaker view. Use it for prompts only—don’t huddle unless truly needed.
  • Switch to a flip chart: draw the model once; reference it all session.
  • Move earlier into practice. Explain while they do.
  • Promise slides by email after. Deliver within 24 hours with a 1‑page recap.

For timing guardrails when you improvise, see time management during training.

If audio or Wi‑Fi goes out

  • Skip the clip; read the transcript excerpt or mini‑case.
  • Replace online polls with paper dots or hand‑raise tallies.
  • For remote or hybrid, post a quick chat prompt and continue voice‑only with clear turn‑taking.

If your laptop crashes

  • Carry slides in three places: device, USB, and printed thumbnails.
  • Have a PDF export; it opens faster and preserves layout.
  • Ask the venue for a spare laptop; plug your USB and go PDF‑only.
  • If nothing boots, teach from your guide and handouts—then send the deck later.

Design your guide so it stands alone. If you need a model, see how to use a trainer’s guide.

Salvage plan: 20‑minute block

0–2 min: Reset message + outcome.

2–7 min: Teach the model with a quick drawing and one example.

7–15 min: Pair drill or mini‑case (verbal). One sentence per person.

15–20 min: Lightning check (3 questions) + next step at work.

Grab simple checks from Free Assessment Tools.

Build a no‑tech go‑bag

  • Printed slide thumbnails + 10 blank handouts
  • Flip‑chart markers, tape, sticky notes, A/B cards
  • Adapters (HDMI/USB‑C), spare clicker batteries, USB with PDFs
  • Masking tape arrows for quick room setup

Trainer’s micro‑checklist

  • Arrive early; test cables and inputs.
  • Have a paper or whiteboard version of your model.
  • Protect practice time—talk less, do more.
  • Promise slides by email; send a recap the same day.

Common pitfalls (and fixes)

  • Freezing on stage. Use the 90‑second script and keep moving.
  • Over‑apologizing. Say it once, then focus on outcomes.
  • Letting tech eat time. Park the fix; don’t let practice slip.
  • Slides as crutch. Your guide should carry the story without visuals.

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