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Transformative training materials that elevate team performance!
Save time with ready-to-use materials, no prep needed.
Clear objectives help trainees know what they’ll achieve.
Adapt to any format: in-person, virtual, or hybrid.
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Flexible modules let you easily customize the course if needed.
$199.95
$179.95
Your training Package is instantly downloaded after purchase
Teach how to communicate clearly and calmly during conflict to minimize misunderstandings and defuse tension.
Train participants in proven techniques for resolving conflicts swiftly and effectively in any situation.
Equip participants with strategies for resolving disputes amicably, fostering cooperation and understanding.
Transformative training materials that elevate team performance!
Trainer Guide (58 Pages).
Student workbook (60 Pages).
Slide deck (56 slides).
Conflict Resolution Styles Self-Assessment
Exercise/Activity sheets
Training support documents (Evaluation sheets, 5 Certificate templates, Training outline document)
22 Bonus activities
Power Point Review Game – An Exciting review challenge to end your training on a high note!
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities , they will explore and practice a conflict resolution process to more successfully handle workplace conflict.
Our Conflict Resolution training course equips participants with the skills and techniques necessary to resolve conflicts constructively in any workplace environment. This course focuses on practical strategies for managing and de-escalating conflicts, helping teams navigate disputes efficiently.
Learn, Practice and follow a process of resolving conflict.
Become more confident in handling interpersonal and common workplace conflict.
Find out their own preferred style of resolving conflict and become aware of the different styles of resolving conflict.
Follow a step-by-step process of successfully mediating conflict between two parties.
Detailed Outline of Topics included in this instant download training materials package
– Is conflict good or bad?
– Potential benefits of conflict
– Cost of conflict
– Defining workplace conflict
– The Four Possible Conflict Outcomes:
– Conflict resolution styles.
– Discover your preferred conflict resolution style – self-assessment.
– Use the conflict analysis worksheet.
– The importance of using the right language when resolving conflict.
– The six conflict resolution language fundamentals.
– The conflict resolution process.
– The conflict resolution process skill practice activity
– Games and Conflict resolution.
– Counter tactics and dealing with games.
– What is mediation?
– Characteristics of a mediator
– Key mediation tips.
– The Four steps of mediation.
1. Understanding Conflict and Resolution
Learn the basics of conflict resolution, including the causes of conflict and the importance of managing conflict effectively in the workplace. This module provides an overview of common conflicts and how to address them professionally.
2. Collaborative Problem-Solving
Master the art of collaborative problem-solving by working together with colleagues to find mutually beneficial solutions. This module explores tools for building consensus and facilitating cooperation during disagreements.
3. De-escalation Techniques
Equip your team with proven de-escalation techniques that calm tense situations. Participants will learn how to manage their emotions and resolve issues before they escalate further.
4. Root Cause Analysis and Resolution
Discover how to conduct root cause analysis to identify the underlying factors of conflicts. This module focuses on resolving conflicts at their source, ensuring long-term solutions that prevent recurrence.
5. Building Consensus and Mediation Skills
Develop key mediation skills for resolving disputes between team members. Learn how to guide conflicting parties toward a resolution by finding common ground and facilitating constructive dialogue.
6. Effective Negotiation and Communication
Improve your team’s negotiation and communication during conflict. This module covers techniques for negotiating solutions that benefit both parties while maintaining professionalism and empathy.
What You Get:
• Practical tools for resolving disputes and preventing future conflicts.
• Real-world case studies that demonstrate successful conflict resolution techniques.
• Instant download for immediate access to materials.
Benefits:
• Equip your team with practical conflict resolution techniques to improve workplace harmony.
• Strengthen your team’s ability to de-escalate conflicts and prevent future disputes.
• Foster a more cooperative work environment with strong mediation and communication skills.
• Access comprehensive training materials that can be adapted to your organization’s specific needs.
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This short video highlights a key concept from our training package, offering actionable insights and a taste of what our training materials can help you achieve.
Struggling to keep participants engaged until the very end of your training session?
A dry or monotonous wrap-up can leave your attendees disengaged and forgetful of the key concepts you’ve worked so hard to teach.
Our customizable PowerPoint review game transforms the end of your training into an exciting, competitive experience! Participants will compete to answer questions in fun, interactive rounds, ensuring they leave energized and with the knowledge firmly reinforced.
Fully customizable—adjust questions, images, and more.
Create countless review games for any training program.
Keep your participants engaged and excited until the very last minute.
Lifetime access means you can reuse and adapt training materials anytime.
Expertly crafted programs ensure professional-quality training.
Engage with hands-on exercises and real-world scenarios.
Access complete trainer guides, workbooks, and slides.
Start training right away with no extra formatting needed.
$199.95
$179.95
Your training Package is instantly downloaded after purchase
How it works?
Instantly downloadable packages with everything you need—guides, workbooks, slides, interactive activities, and a customizable review game to boost engagement.
Easily adapt materials to fit your goals, with modular structures allowing seamless integration into your existing content.
Developed by experts with over 20 years of experience, these materials deliver measurable results across industries and organizational levels.
Includes a variety of self-discovery exercises, activities, and games designed to enhance engagement, boost retention, and promote hands-on learning.
The most frequently asked questions around our training materials, for more faq's click the link below
How soon will I receive my training materials?
Immediately! Upon payment confirmation, you’ll get an email with download links.
In what format are the training materials provided?
All files come in MS Office format for easy editing.
Q: Can I get an invoice in my company’s name?
Absolutely! Contact us for an invoice, or modify it through our support team.
Can I view samples of the training materials?
Yes! Samples are available on each program’s page. Just scroll to the “Training Material Samples” section above.
Can I modify the course materials?
Yes! You can fully customize, copy, and adjust our materials for your training sessions. However, resale in any format is not permitted.
Is there support after purchase?
Yes, we provide ongoing support. Reach out anytime, or call our 24/7 toll-free number 1- 800- 561-9405 for assistance.
For more questions, feel free to contact us or click here for our full list of FAQs.
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Save over $1500 and Get each full program for under $99.00 & 6 Mini Courses free
To discover how our training course materials can help you boost engagement, deliver impactful training, and enhance your team’s knowledge on the topics that matter most to you, explore our frequently asked questions, or reach out to us directly for more information.
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