Communication Skills Mini Course
$99.95 $129.95
- Duration: Half day
- Audience: Anyone who wants to improve their communication skills
Video Overview
Watch this video created using some of the slides from the slide deck to get a comprehensive view of the topics covered in this instant download training package
Overview
Being able to get your message across is an essential tool every successful business professional needs. This two hour mini course presents six key communication principles that will enable you to communicate more clearly and confidently. The course focuses on how to listen carefully, ask insightful questions, be assertive, and interpret non-verbal signals. Participants will leave with the ability to combine voice tone, body language, and appropriate language into a clear, effective message.
Key Learning Points
By the end of this training course participants will be able to:
The six key communication principles
Listening with attention and focus
Asking insightful questions
Voice tone and body language
Assertive Communication
Brief Outline
How well do you communicate
Six Basic Principles of communication.
Focus on Behavior not personality.
Being Specific.
Use the power of questions.
Listen Actively.
Communicate Assertively.
Understand non-verbal communication.
Training Material Samples
Slide Samples
Trainer Guide Samples
Workbook Samples
What do I get exactly?
You receive a zipped file instantly upon purchase that includes the following in MS office format
- Fully Scripted Training Guide
- Participient Reference Workbook
- Powerpoint Slide Presentation
$99.95 $129.95
You will receive a secure link by email to download your purchase immediately after purchase.
What’s the difference between full-course packages and mini-course packages?
| What you get | Full-course package | Mini-Course Package |
|---|---|---|
| Duration | Complete 1 – 2 day training program | One session half day |
| Trainer Guide | √ | √ |
| Student Workbook | √ | √ |
| Power point slide deck | √ | √ |
| Self-assessments | √ (select programs) | - |
| Additional Exercise sheets | √ (select programs) | - |
| 22 Bonus activities | √ | - |
| Training support documents (Evaluation form, Certificates, Program Outline) | √ | - |
| Competitive review game | √ | - |
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TCM training materials are professionally written state of the art and masterfully done with up-to-date training aids and workbooks. Nowhere else could you find training materials of this quality for the price ... AAA+
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Our comprehensive range of courseware packages and training modules incorporate a range of niche-specific subject areas targeted towards clients in the retail sector, including topics such as retail selling skills and retail sales forecasting and planning . We also offer a range of call center-specific training courses like controlling calls , handling angry callers and telephone debt collection.
Unlike the wide variety of off-the-peg training course material providers on the internet that wait to trap the unwary would-be trainer with generic canned courses that prioritize style over substance, our soft skills topics are carefully developed to target specific skills and mindsets using hands-on immersive learning and innovative training models.
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