What do I get exactly?
You receive a zipped file instantly upon purchase that includes the following in MS office format
Trainer Guide (98 Pages).
Virtual Trainer Guide (97 Pages).
Student workbook (59 Pages).
Slide deck (55 slides).
Emotional Intelligence Self-Assessment.
Exercise and Activity Sheets.
Bonus activities ( 22 activities ).
Training support documents ( Training evaluation forms, 5 certificate templates, program outline).
Review game.
$179.95 $199.95
You will receive a secure link by email to download your purchase immediately after purchase.
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- 22 games and activities you can use to enrich your trainings.
- Useful training forms (Evaluation forms, certificates).
- All you need to run a great training program.
- A fun, engaging Power Point review game to easily review key questions and concepts, improve retention through a competitive challenge designed to be the grand finale of your training program.
Competitive review game
A Power Point Review game to excite your participants about your training material where they compete to win by answering questions about the training program in a series of fun rounds.
The competitive Power Point game is fully customizable, just change the questions/answers, images, backgrounds…etc. Save as a new file & create 100’s of other review games for any training materials or program to always end your training program on a high note.
Watch This Short Video
The new Virtual trainer guide is scripted for both a Facilitator & a producer.
Overview
Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
This highly interactive training program will help participants become more balanced in their thinking, feeling and doing by giving them the essential skill and mindset for proper self-awareness, self-management, self-motivation and relationship management empowering them with a choice in how they think, feel and act.
Course Objectives
By the end of this training course participants will be able to:
Understand what emotional intelligence is, and how it can improve both their personal and professional life.
Understand the importance of self-awareness and getting in touch and understand their feelings and emotions in developing their emotional intelligence skills.
Practice techniques to self-motivate, control emotions and challenge negative thought patterns.
Understand the importance of empathy and developing your social awareness for properly managing relationships with other as an emotionally intelligent person.
Outline of topics
Module 1: An Emotional Intelligence Primer:
Opening activity – Importance of emotional intelligence.
What is emotional intelligence?
Daniel Goleman’s Emotional Intelligence Framework.
How Emotionally Intelligent are you? – Self-Assessment.
Module 2: Self-Awareness:
Emotional Intelligence and Knowing yourself.
Feelings, Moods, and Emotions.
The Language of Emotions.
Knowing your strengths and weaknesses.
Module 3: Self-Management
“Manage This” – Activity – Creating positive brain connections.
Strategies/techniques for effectively regulating your emotions.
Lessons from the wizard of Oz.
Self-Management techniques.
Module 4: Self-Motivation
What motivates us? – Activity.
Setting goals and having a plan as a motivator.
Finding Intrinsic Motivation.
Getting in “The Flow”.
Module 5: Empathy
What is Empathy?
Empathy and sensing what others feel – skill practice activity
Emotional intelligence in Conflict Resolution
Active empathetic listening
Module 6: Relationship Management
Getting the change, you want – Practice activities (Push/Pull, Change plan)
The building blocks for managing relationships
Emotional Intelligence in Leadership
Module 7: Emotional Intelligence in Decision Making
Considering rational & emotional factors for enhanced decision making.
Recognizing and managing biases for unbiased decision making.
How managing emotions & staying rational is crucial for effective decision making.
How emotional intelligence improves decision quality and outcomes.
Module 8: Resilience & Cultural, Contextual Considerations in Emotional Intelligence
Understand resilience & emotional intelligence.
Applying emotional intelligence in resilience building.
Understanding diverse emotional expressions.
Ten habits of emotionally intelligent people.
Competitive review game – An Exciting review challenge (Power Point Game) to end your training on a high note!
Training Material Samples
Slide Samples
Trainer Guide Samples
Workbook Samples
The Fully Customizable Training package includes
- Fully Scripted Training Guide
- Participant Reference Workbook
- Powerpoint Slide Presentation
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Even if you’ve never delivered a training course before and are finding the whole process a little daunting, our training materials provide everything you need to complete an effective, engaging and fun professional course.
Our training course materials are presented in an easy-to-follow format with enhanced instructions for trainers to explain all of the key points, models and concepts to delegates with clear directions and debriefing instructions for every activity and exercise, incorporating the key points and main takeaways to deliver and tips on how to get your points across. Our tabular Trainer’s Guide provides clear direction and suggestions on what to do and say with each presentation slide, to enhance the delivery of our high-impact PowerPoint slide deck and comprehensive participant workbook.
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Our training course materials and courseware packages come with over 20 years of professional training design and delivery for some of the largest multi-national corporations in the world. Experienced instructional designers and senior trainers have researched and developed these training courses that have proven to be very popular with learners of all types and have consistently achieved measurable business results.
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Select one of our comprehensive, fully inclusive training courses or incorporate our modular courses into your existing materials to enhance your content and enrich delivery using fresh, engaging models and concepts that have been proven to work, time and time again.
Keeping your delegates engaged and switched on during learning sessions is one of the core challenges that even professional and experienced trainers commonly face – and our training course materials are specifically designed to encourage interaction and engagement, avoid boredom, and boost trainer confidence to ensure a seamless, slick delivery.
Take the hard work out of delivering training to your employees and ensure the maximum return on your investment!
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All our training course material packages are 100% customizable and can be adapted to match your training objectives and the requirements of your audience. You can even re-brand your course materials with your own corporate identity, although we retain copyright of our course content and do not permit the resale of our packages.
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All of our training course material packages include a plethora of self-discovery and independent learning activities, exercises, and games designed to address specific key learning points, as well as providing additional ideas for activities and interaction to add depth and interest to your existing course materials.
Our comprehensive range of courseware packages and training modules incorporate a range of niche-specific subject areas targeted towards clients in the retail sector, including topics such as retail selling skills and retail sales forecasting and planning . We also offer a range of call center-specific training courses like controlling calls , handling angry callers and telephone debt collection.
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