Dealing with Gen Y learners
Dealing with Gen Y learners
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- Last Updated: 07 October 2021
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Gen Y (Millennials, born after 1980) make up a large share of today’s workforce. They’re diverse, tech-comfortable, and expect training to feel useful right away. Adjusting how you design and deliver can lift engagement and results.
Who They Are
Also called “Generation Why,” they grew up connected. They value purpose, feedback, and seeing the point behind an activity. Stereotypes don’t help—treat them as individuals and design for variety.
Key Learning Characteristics & Trainer Tips
Show how skills connect to progression and impact at work.
Blend apps, online boards, and short videos into activities.
Give timely feedback, public shout-outs, and small wins.
Facilitate more than lecture. Coach, don’t command.
Use case work and sprints that require collaboration.
Include practice on communication, teamwork, and etiquette.
State the purpose and link back to real tasks every time.
Tailor where possible; offer choices in how to demonstrate learning.
Engagement Strategies
- Run short, interactive segments with clear outcomes.
- Use polls, quick challenges, and debriefs.
- Blend in social tools for discussion and sharing.
- Try cross-generational projects or reverse mentoring.
- Don’t assume everyone is a tech expert—offer simple options.
FAQs
Recommended Next Steps
For complete guidance on designing for younger audiences, see our Train the Trainer package and the VAK Learning Styles Questionnaire.
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