Peer Reviews: Are They a Good Idea?
Peer Reviews: Are They a Good Idea?
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- Last Updated: 02 April 2021
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Peer reviews were made popular in training sessions in the later part of the 20th century. They were considered innovative and provided a different way of assessing training participants, school-aged students, and even employees working for large organizations. In general, the idea of peer review is a great one: it encourages colleagues and fellow students to take a vested interest in another person’s’ career or training opportunity. Peer reviews encourage people to pay attention to what is happening around them because they know that they will need to provide feedback. But there is a darker side to peer reviews that no one likes to talk about: if you are going to use peer reviews, you need to consider the pros and cons of using them. So we wanted to give you the good, the bad, and the ugly related to peer reviews. Let’s start with the ugly.
The Ugly Truth About Peer Reviews
Anytime you put someone’s performance in another person’s hands you run the risk of pairing them with someone who doesn’t like them. Some people are petty and jealous of other people’s success, smarts, and determination. This could lead people to sabotage peer reviews to undermine those around them. Sure, it’s not a common occurrence, but if you are going to use peer reviews, know that bias and misunderstanding can find their way into the feedback you get.
The Bad
One flaw associated with peer reviews is that some people might do the complete opposite of sabotage: they might praise someone who doesn’t deserve it. Employees or students who are engaging in training might not be interested in what the peer review means overall, or they might not care. This could lead them to give their peers 5-star reviews for fear of being confronted or called upon to defend their poor reviews. Again, this doesn’t happen all the time, but it is possible.
What’s Good About Peer Reviews?
The number one reason to use peer reviews in your training programs is that it eliminates the sense of authority and makes people feel comfortable with providing feedback. They know that they will provide valuable feedback, for the most part, and get valuable feedback in return. Because students aren’t going to see you on a regular basis, it makes sense for people who see them every day to provide feedback on their performance and engagement. You just met these people. If you happen to be an in-house trainer, that’s all the more reason to use peer reviews. Peer reviews protect your position as the trainer, and as a colleague of those, you work with on a regular basis. You deliver the training; you don’t have to deliver the critical feedback that could change or challenge relationships and your status as a trainer. That’s what HR departments do. In this case, peer reviews are good for that as well.
If you have never used a peer review before, consider incorporating it into your training sessions. Now that you know the good, the bad, and the ugly associated with using peer reviews, you can show up prepared to coach participants on how to use peer review processes in a way that is both effective for the participant who is being reviewed, and meaningful to the entire experience.
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Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
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Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus on how their customers feel and make decisions throughout the experience, they deliver excellent service and develop valuable two-way RELATIONSHIPS.
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The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives...
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This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
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We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
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The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
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The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
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Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
All you need
to deliver a great training!
Our training material packages come with all you need to provide
a professional and accelerated learning solution with
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Activity
/Exercise Sheets
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
Additional
Support Documents
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Job Aids
& Forms
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)
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