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Peer Reviews: Are They a Good Idea?

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Peer Reviews: Are They a Good Idea?

Peer Reviews in Training

Peer reviews can help people learn faster—or backfire. The difference is in the setup. Below is a simple way to decide when to use them and how to run them so they feel fair, useful, and safe.

The quick take

  • Good: more perspectives, faster feedback loops, stronger buy‑in.
  • Bad: leniency/harshness, popularity effects, vague comments.
  • Ugly: bias or retaliation if trust is low or stakes are high.

Make peer reviews work (step‑by‑step)

  1. Set purpose and scope. Keep it developmental, not punitive. Say what decisions (if any) it will inform.
  2. Use a clear rubric. Focus on observable behaviours. Example criteria:
    • Preparation & reliability
    • Communication & listening
    • Collaboration & accountability
    • Problem‑solving & initiative
    • Customer focus (internal/external)
  3. Train the raters (10 minutes). Calibrate with two sample scenarios; discuss what a “3” vs “5” looks like.
  4. Collect more than one view. Aim for 2–3 peers per person to reduce outliers.
  5. Protect safety. Use anonymous comments when needed; ban naming/identifying third parties.
  6. Ask for examples. Require one short “When you… the impact was…” note per criterion.
  7. Combine data sources. Pair peer input with a self‑check and manager view to spot patterns.
  8. Close the loop. Coach recipients on how to respond, pick one habit to practice, and set a check‑in.

When to avoid or delay peer reviews

  • Teams with unresolved conflict or low trust.
  • Very small groups (e.g., 2–3 people) where anonymity is impossible.
  • High‑stakes decisions (promotion/termination) without other evidence.
  • Right after a restructuring—wait until roles stabilize.

Run it in your next program

Sample peer review prompts

  • One thing this person does that helps the team reach goals.
  • One behaviour that, if improved, would have the biggest impact.
  • Describe a recent moment you saw them handle a challenge. What worked?
  • How reliably do they follow through on commitments? Give an example.

FAQs

Should peer reviews be anonymous?

It depends on trust and size. In small teams, anonymity is shaky—use named feedback with norms. In mixed groups, anonymous comments can reduce pressure.

How many reviewers do I need?

Two to three peers per person usually balances signal and effort.

What rating scale should I use?

A simple 1–5 with behaviour anchors (what a 3 vs 5 looks like). Always pair with one example.

How do I prevent popularity bias?

Calibrate raters, require examples, and combine peer input with a self‑assessment and manager view.

Can I use peer reviews for performance decisions?

Only with care and as one data point among many. For most training contexts, keep them developmental.

About the Author

Written by the Training Course Material team, creators of practical, customizable resources for trainers worldwide.



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