Welcome to our Frequently Asked Questions (FAQ) section. We've made an effort to address the queries that frequently come our way. If, however, you find that your question remains unanswered after perusing this page, don't hesitate to get in touch with us. You can drop us a message or, if you prefer, reach out to us via our 24/7 toll-free hotline at 1-800-561-9405. Our dedicated agents are always ready to assist you with any inquiries or support you may need.
Frequently Asked Questions
With over two decades of experience in designing and delivering cutting-edge training materials, our team consists of seasoned instructional designers and senior trainers from diverse industries. The models and concepts we employ have consistently yielded tangible results for various types of learners.
We specialize in providing targeted courseware packages and training materials that are highly engaging and effective. For instance, our offerings include industry-specific courses like retail selling skills and retail sales forecasting and planning. Unlike many other websites that offer a multitude of generic, ineffective courses, our soft skills topics are meticulously developed to target specific skills and mindsets using innovative training methodologies and hands-on activities. The majority of our training materials and courseware packages have undergone thorough testing and have been successfully delivered to professionals across all levels, from senior managers to frontline employees.
For Trainers: Save significant time on development and research. Our cost-effective, content-rich training materials empower you to deliver an outstanding course. You can also use our modules to enhance your existing course materials with fresh, proven models, interactive activities, and exercises. This way, you can focus your energy on the program’s delivery and ensure the highest return on your training investment.
For Managers: Discover your potential as a trainer and take the lead in developing your team. Our affordable courseware packages and training materials provide you with the means to do just that. Our courseware materials are well-structured, organized, and user-friendly. Anyone with solid presentation skills can comfortably follow our structured format and deliver the training content.
Energize your team meetings or huddles by selecting key learning points from our professionally designed training course material packages. Use them to conduct short, impactful sessions during meetings or huddles, emphasizing specific key skills that address crucial development areas. As a people manager, you hold the ultimate responsibility for developing your team.
Certainly! Upon purchasing training materials and courseware packages from www.trainingcoursematerial.com, you are granted full permission to utilize them. You have the freedom to copy, adjust, and replicate the materials as frequently as necessary.
Note: It’s important to highlight that we do not permit the online or offline resale of any of our training materials in their original form or in any other electronic format. Our programs are designed for trainers to use in conducting instructor-led training sessions, for which they may charge participants or for team leaders and managers to employ in developing their teams. These training programs can be delivered either in person in a physical classroom or virtually through platforms like Zoom, WebEx, and similar applications.
Right away! Once your payment is confirmed, you will promptly receive an email containing an order confirmation. This email will provide you with instructions and links to download your training course material package, ensuring you receive your purchase within minutes.
When you buy a full training course package you receive everything you need to run a successful training program:
Fully scripted Trainer Guide (MS Word format)
Virtual trainer guide scripted for both a facilitator and a producer for easier virtual delivey over Zoom, WEbex,..etc. (available in select programs)
Virtual Power Point Slide Deck (available in select programs)
PowerPoint slide deck (MS PowerPoint format)
Participant Reference Workbook (MS Word format)
Games, exercises and activity sheets (MS Word and PDF format)
Specific job aids and forms (selected courses)
Self-assessment tools (selected courses)
Bonus activities folder (22 activities)
Training evaluation forms
Five templates for course certificates
(Click here to see courseware packages available)
When you buy one of our mini training course packages you get:
Fully scripted Trainer Guide (MS Word format)
PowerPoint slide deck (MS PowerPoint format)
Participant Reference Workbook (MS Word format)
Games, exercises and activity sheets (MS Word and PDF format)
Bonus activities folder (22 activities)
Training evaluation forms
Five templates for course certificates
You will receive all the original source files in MS Office format, giving you the flexibility to make any necessary edits.
Absolutely! Our training materials and courses are designed for easy customization. You have complete freedom to modify and tailor the purchased training materials to suit your needs. To facilitate this process, our courses are structured into independent modules with distinct key learning points that can function as standalone sessions. This seamless integration allows you to incorporate these materials seamlessly into your existing course content.
What you get | Full-course package | Mini-Course Package |
---|---|---|
Duration | Complete 1 – 2 day training program | One session half day |
Trainer Guide | √ | √ |
Student Workbook | √ | √ |
Power point slide deck | √ | √ |
Self-assessments | √ (select programs) | – |
Additional Exercise sheets | √ (select programs) | – |
22 Bonus activities | √ | – |
Training support documents (Evaluation form, Certificates, Program Outline) | √ | – |
Competitive review game | √ | – |
The security of our customers is of utmost importance to us. We employ a specialized website security service that consistently guards against malware or fraudulent activities. To enhance your online privacy and security, please note that www.trainingcoursematerial.com does not retain any of your credit card or financial information. The processing of your credit card details is handled by the most reputable and secure online payment platforms, including PayPal, Fast Spring, and Google Checkout.
We accept a wide range of payment methods, including all major credit and debit cards such as Visa, MasterCard, Amex, Discover, JCB, Diner’s Club International, as well as payments through PayPal. Additionally, wire transfers are also accepted.
Absolutely! Feel free to get in touch with our customer service team, and we’ll promptly provide you with an invoice addressed to your company. Upon making a purchase, you’ll receive immediate download links via email, along with an automatically generated invoice. If you require any modifications to the invoice, simply reach out to us, and we’ll be glad to assist you.
Absolutely, our top priority is serving our customers. Our team is dedicated to offering support, whether it’s providing guidance on course delivery or addressing any inquiries you may have. While we’re confident in the quality and user-friendliness of our courseware packages and materials, we’re here to assist further if needed. Feel free to reach out to our customer service team at any time, or call our 24/7 toll-free number 1-800-561-9405. We’re always happy to help in any way we can.