Back

Train the people and coach their managers

You are here: Home / Train the people and coach their managers

Train the people and coach their managers

Have you ever had managers tell you it was your job to develop their people? They are only half right. Developing people, closing the skill gaps in the workforce, and increasing knowledge must be a partnership between you “the trainer” and managers. Given that managers may not have thought about it this way in the past, you will most likely need to get them started and coach them along the way. You will need to clarify their role as a developmental manager and show them how to embed development into the work the employees are doing. Managers will tell you they are too busy—they can barely get their real work done, so how can they be expected to “do your job too?”

We want to share with you an important video by Kevin Burns who makes a great argument in a couple of minutes about what the “Real” job of a manager should be.

Watch the Kevin Burns Video below:

 

 

 

With the help of the above video (It would be great if you can get the manager to watch it) also Wendy Axelrod, author of Make Talent Your Business: How Exceptional Managers Develop People While Getting Results, assures all trainers that it is possible to “graciously guide” them with some of these ideas.

 Help managers learn how to think about developing their employees as they plan work assignments.
This is a matter of a mindset shift. It requires managers to think about the long term. What could be completed over the next half year if employees were given a chance to be developed?

• Show managers how to think differently.
If managers can begin to think about what needs to be accomplished and connect it to what needs to be learned from the training materials and job aids you can support them with, they will turn the work into the development tool. Managers need to hold employees accountable for both the performance results and their development. EXAMPLE: One finance manager tells his staff members that every project has one finish line but two ribbons: one ribbon for results, and one for development.

• Work with managers
To analyze which employee skill improvements would best fulfill the ability to accomplish more. Help managers select developmental assignments that align with anticipated results, not simply stretch assignments that are easy because they are available and visible.

• Help managers rethink how they delegate work.
Benefits occur when managers learn to reshape an everyday work assignment to include a developmental component. Show them how to break deliverables into new smaller stretch tasks that will expand employees’ expertise.

All this requires honing skills for managers. It requires that you put a coaching plan in place to bring the managers up to speed in addition to your training materials development and preparation. In fact, you are modeling exactly what you are requiring of managers.

36 Full Courses & 6 Mini Courses.

34 Full Courses & 6 Mini Courses

Get all available programs
& save ...!!

Price: $4499.95 $2995.95

Great Value For Money

Read More
Train The Trainer + Presenting With Impact

The Presenter-Trainer Package®

Train The Trainer

Presenting With Impact

Price: $359.95 $299.95

SAVE $59.95

Read More
Retail Excellence Series

Retail Excellence Series®

3 Complete Courseware
Packages in 1

Frontline Retail Selling Skills

Retail Sales Planning & Forecasting

Passionate Retail Experts

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Sales excellence series

Sales excellence series®

3 Complete Courseware
Packages in 1

Sales Management

Professional Selling Skills

Sales Territory Planning & Routing

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Call Center Excellance Series

Call Center Excellence Series®

4 Complete Courseware
Packages in 1

Handling angry and difficult callers

Call control

Find a way to say YES!

Successful telephone debt collection

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Communication Excellence Series

Communication Excellence Series®

4 Complete Courseware
Packages in 1

Communicating with clarity and impact

Negotiating for results

Conflict resolution

Presenting With Impact

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Customer Service Excellence Series

Customer Service Excellence Series®

5 Complete Courseware
Packages in 1

Vision, Energy & Passion To Serve

Pathways to service excellence

Find a way to say YES!

Passionate Retail Experts

Setting others up for success

Price: $899.75 $599.95

Pay for 3 Get 2 Free

Read More

Find Out
Your Leadership
Style

Train The Trainer + Presenting With Impact

The Presenter-Trainer Package®

Train The Trainer

Presenting With Impact

Price: $359.95 $299.95

SAVE $59.95

Read More

Instant Download
Training packages

This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.

Price: $199.95 $179.95

All you need
to deliver a great training!

Our training material packages come with all you need to provide
a professional and accelerated learning solution with

training-materials-slides2

High Impact
Power Point Slide Deck

To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.

training-materials-student-workbook2

Student
Workbook

A comprehensive reference workbook you can give out to your class participants as a quick future reference.

training-materials-trainer-guide2222

Trainer
Guide

With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.

excercise-sheets2

Activity
/Exercise Sheets

Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.

additional-documents2

Additional
Support Documents

To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.

job_aid_forms2

Job Aids
& Forms

Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)

Get all our training Packages
and Save!

Save over $1500 and Get each full program for under $99.00 & 6 Mini Courses free
Site Guarding