Full Course Packages (1-2 day courses)
- Administrative Assistant Skills
- Anger Management
- Building High Performing Teams
- Business Etiquette
- Call Control
- Coaching People For Better Performance
- Change Matters
- Communication Skills for Customer Service Staff
- Communicating with Clarity and Impact
- Conflict Resolution
- Creative problem solving & Decision making
- Emotional Intelligence
- Find a way to say YES!
- Front Line retail selling skills
- Handling angry and difficult callers
- Influencing People
- Lead, Motivate & Inspire
- Marketing Essentials
- Managing People
- Managing The Customer Experience
- Negotiating For Results
- New College Instructor Orientation
- Passionate Retail Experts
- Pathways to service excellence
- Presenting With Impact
- Professional Selling Skills
- Retail Sales Planning and Forecasting
- Sales Management
- Sales Territory Planning & Routing
- Setting Others For Success
- Successful Telephone Debt Collection
- Time Management
- Train the Trainer
- Vision, Energy & Passion to serve
- Workplace Diversity & Inclusion Training
