25 objects game
25 objects game
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The objective is to demonstrate that creativity is more likely to flourish under unstructured than under structured supervision. (But don’t tell the group this in introducing the game.) Before introducing the game, assemble 25 objects and place them in a 8½ “11” envelope, one envelope per team. Each envelope should contain an identical 25 objects.
The objects should cover a wide variety of materials and may include the following
Commemorative postage stamp
Plastic spoon
Highway map
Ketchup (in small plastic bag)
Sugar packet
Coin
Stone
Small pine cone
Aspirin
Candle
Piece of plastic
Key
Piece of wire
Screw or nail
Hair pin
Pencil
Telephone memo slip
Needles or pins
Button
Piece of cloth
Matches
Beer can opener
Coping saw blade
Steps To play the game:
1. Divide the group into teams of five to nine persons.
2. Appoint a leader for each group. The leaders are to function differently—some will be relaxed, encouraging, unstructured leaders (Supervisors A); the others will be more structured (Supervisors B). Each leader receives only his/her instructions in writing and does not see the other instructions.
The instructions to be given to the unstructured leader, Supervisor A, follow
Instructions for Supervisor A (print as an instruction sheet)
Your group has the task of grouping (classifying) a number of miscellaneous objects. Your group’s creativity will be measured by its ability to come up with as many groupings as it can in the ten minutes available. Your job is to unleash the creativity that resides in the group. Since the task is clear-cut, just start them off with an encouraging sentence or two. Then give them their instruction sheets, dump the 25 objects on the table, and begin to work for the ten minutes.
The instructions for the structured supervisor follow
Instructions for Supervisor B (Print as an instruction sheet)
Your group has the task of grouping (classifying) a number of miscellaneous objects. Your group’s creativity will be measured by its ability to come up with as many groupings as it can in the ten minutes available. Prior experience with this game indicates that your group will perform well if it receives a helpful “pep talk” preliminary to their actual work on the task. It is thus essential that you talk to them for four or five minutes on the importance of putting things into groups or categories. Use examples from
Everyday experience—for example, a supermarket couldn’t function if it didn’t group its products properly (apples, oranges, cookies, cereals, meats, frozen foods, etc.); the auto industry couldn’t serve its clients if it didn’t carefully group its replacement parts using various lists and catalogs; imagine a library without a system of classifying its books, or stamp collectors who didn’t group their stamps by country, or zoologists and botanists who failed to classify fauna and flora.
Company experience—for example, the personnel office groups jobs in classes for recruitment and pay purposes; secretaries maintain groupings of letters (files) for easy reference.
After your introduction, don’t pause for questions. Just pass out the instruction sheets, dump the 25 objects on the table, and begin to work for the ten minutes.
3. The best physical arrangement for the game is to have each group work in a separate room. A large room may also allow for privacy and noninterference from the other group(s). If a private room is not available, let the teams work one at a time, with the non-players staying outside the game room. Instruct each group to stay together and not to talk to each other, or it will spoil the game.
4. Each team should have a table to work on, a flipchart sheet or two to record their categories, and a felt-tip pen.
5. Have the team leaders hand out the following instructions to each member of their team when the task begins, but not before that time:
Group Instructions (print as an instruction sheet)
This game is designed to ascertain the creative power of your group. Your task is to
Come up with as many different groupings (categories or classifications) as you can of the 25 objects that you have been given; for example, your ball point pen can be put into such groupings as plastic, metal, etc.
List the groupings on the newsprint sheet.
Perform the task in ten minutes.
6. If manpower allows, appoint observers, one for each team. Instruct them to look for factors which influence—help or hinder—creativity. Also pay particular attention to items in their instruction sheet, which follows:
Instructions for Observer (print as an instruction sheet)
As observer you observe the action silently. Do not intervene, except to call time after ten minutes of work.
Note: The team leader begins the assigned task after he/she has made his/her introductory remarks. He/she is not to allow for a question period since the participants have instruction sheets. Pay particular attention to
Factors or influences which encourage group creativity.
Factors or influences which inhibit creativity.
The role of the leader: Is he/she encouraging, friendly, supportive, dominating, discouraging, argumentative, neutral, and passive?
Climate: What is the group atmosphere and is it conducive to creativity?
Participation: Is it widespread, or do one or two people take over? Does this help or hurt creativity?
If there were any real breakthroughs, what were they and what produced them?
7. Divide the total group into subgroups and position them at different points in the room.
Introduce the game as follows
“We are about to engage in a game which will test the creative power of your group. I will now appoint team leaders and give them their instructions. Will the team leaders please step forward and read your instructions privately?” After they have read their instructions, give them each the big envelope of objects and a group of participant instruction sheets.
Call each group of leaders (A vs. B) aside separately to check if they have questions. Tell them that their sequence of operations is as follows:
1. “Have everyone find a seat around the table.”
2. “Deliver your introductory remarks and get going. Do not pause for questions since the participants are being given an instruction sheet.”
3. “Pass out the participant instruction sheets and dump the 25 objects on the table. This is the signal to begin work.”
4. “Conduct the task for ten minutes.”
After all teams have done their work, either simultaneously or in sequence as privacy conditions may allow, have the team leaders post their flipcharts to the wall and count the number of categories their groups produced.
Note
Every entry is a category since the instructions said nothing about general categories, subcategories, etc. Anticipate some argument on this point, but hold firm to your position.
Experience with this game indicates that these results will typically ensue:
1. The structured team(s) will perform less well than the unstructured ones. Why? Because structure inhibits creativity: “If you give Johnny a paint brush and ask him to paint a horse, you’ll only get a horse. But if you say: ‘Johnny, draw whatever you like,’ you may get the Mona Lisa.”
2. Sometimes both kinds of teams have a tie, or nearly so. If so, the question is: “If lectures don’t make a difference, why give them? Why run the risk of smothering creativity with a lot of patter? If you over-communicate, the group has two problems: the assigned task and how to cope with the leader’s input about the task.”
3. If, as a less likely possibility, the structured team wins by a large margin, ask the observer what produced the creativity. Also, tell them that this result is unusual, for typically the added structure tends to confuse people, slow down the group, and inhibit its creativity. Conclude the discussion by asking participants to draw on their own experience concerning the impact of high/unnecessary structure on creativity.
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Price: $199.95 $179.95
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Price: $199.95 $179.95
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Price: $199.95 $179.95
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Price: $199.95 $179.95
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Price: $199.95 $179.95
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Price: $199.95 $179.95
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
Price: $199.95 $179.95
Emotional Intelligence
Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
Price: $199.95 $179.95
Find a way to say YES! (Telephone customer service)
This fun high energy two day call center customer service excellence program combines the best in corporate training with the best in personal motivation. Throughout the training program agents discover that it’s truly up to them to make a difference and that each agent is directly responsible for the success of the business.
Price: $199.95 $179.95
Front Line retail selling skills
Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus on how their customers feel and make decisions throughout the experience, they deliver excellent service and develop valuable two-way RELATIONSHIPS.
Price: $199.95 $179.95
Handling angry and difficult callers
It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not even your fault in the first place. This one day program will help you teach call center agents a simple but powerful 3 step process. Using this process.
Price: $199.95 $179.95
Influencing People
The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives...
Price: $199.95 $179.95
Lead, Motivate & Inspire - Leadership Skills Training
The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results. This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success...
Price: $199.95 $179.95
Marketing Essentials
This two-day training program aims to help you transition from thinking like a consumer to thinking more like a marketer. It takes a step by step approach to clearly outline the whole marketing process from market research to putting together a marketing strategy and a marketing plan.
Price: $199.95 $179.95
Managing Office Politics
In today’s complex and competitive work environment, understanding and effectively navigating office politics is essential for career success. The "Mastering Office Politics" training program is designed to equip professionals with the knowledge and skills needed to thrive in any organizational setting. Through this comprehensive program, participants will explore the dynamics of workplace politics...
Price: $199.95 $179.95
Managing People
Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more...
Price: $199.95 $179.95
Managing The Customer Experience
The customer experience has emerged as a critical difference in today's competitive corporate environment. In this practical training workshop, we'll introduce you to the world of customer experience (CX) and provide you the tools you need to manage it successfully. Participants in this hands-on course will acquire the skills necessary to design customer journey maps, a crucial tool for enhancing CX, through a variety of practical exercises.
Price: $199.95 $179.95
Negotiating for Results
Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles.
Price: $199.95 $179.95
New College Instructor Orientation
Making the move from industry to classroom is difficult for many new college instructors. Your day is not your own anymore – each moment is about focusing on the adult learners in your classroom. You may be used to clocking into a 9 to 5 job but teaching in a college is much different: you’ll need to know how to manage your time, prepare lesson plans, develop assignments and tests, and how to evaluate your students.
Price: $199.95 $179.95
Administrative Assistant Skills
This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
Price: $199.95 $179.95
Anger Management
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
Price: $199.95 $179.95
Building High Performing Teams
A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Price: $199.95 $179.95
Business Etiquette
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
Price: $199.95 $179.95
Call Control
The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
Price: $199.95 $179.95
Coaching People For Better Performance
In this two-day interactive training program, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance. Participants will learn through a series of hands-on activities, and practice two different coaching models (Continuous support coaching model & GROW coaching model)...
Price: $199.95 $179.95
Change Matters - Change Management
No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change. There are loads of books and training programs addressing organizational change. The different thing about this training program...
Price: $199.95 $179.95
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Price: $199.95 $179.95
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Price: $199.95 $179.95
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Price: $199.95 $179.95
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Price: $199.95 $179.95
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
Price: $199.95 $179.95
All you need
to deliver a great training!
Our training material packages come with all you need to provide
a professional and accelerated learning solution with
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Activity
/Exercise Sheets
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
Additional
Support Documents
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Job Aids
& Forms
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)