Balloon Match
Balloon Match
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This is a high energy game for the group to have some fun in an active way and also help develop planning and strategizing skills
Directions:
Split the whole group into two equal teams. Give each team two balloons.
Any Two opposite walls in the training room will be used and each wall will be designated as one team’s goal. The aim of the game is for each team to score as many goals as possible while stationary (players of each team will assume one position and remain there and are not allowed to move). A goal is scored each time a team’s balloon touches the opponent team’s wall.
Before the start of the game, give the two teams 3 minutes to strategize and place themselves at the most advantageous locations as possible since they will not be able to change their place when the game starts.
Start the game and continue recording score for 5 minutes and announce the winning team
Discussion points for trainer:
- Who took charge of planning the placement of each player on your team?
- How did you place yourself during the game? Did seeing how the other team placed themselves cause you to make any adjustments?
- If you play that game once more would your strategy change? How?
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The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
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The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
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This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
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Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
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All you need
to deliver a great training!
Our training material packages come with all you need to provide
a professional and accelerated learning solution with
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Activity
/Exercise Sheets
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
Additional
Support Documents
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Job Aids
& Forms
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)
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