Drum Up Interest In Your Courses By Holding a FREE Lunch & Learn
Drum Up Interest In Your Courses By Holding a FREE Lunch & Learn
- Free Trainer Tips
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- Last Updated: 30 July 2021
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If we’re completely honest, no one loves training.
At least, no one loves the idea of training. When we hear the word ‘training’ we are transported back to school days.Endless hours sat at a desk with a boring teacher dictating at the front of the classroom. Very rarely does the word ‘training’ inspire or motivate people.
That being said, undertaking a training course is one of the best ways to up skill employees and work on self-development. This can mean career progression, or an improved quality of life for many who do it.
For those who are most likely to need your training courses, it is important for them to have the motivation to do it. Without motivation, it doesn’t matter how many courses they go on, learning just will not happen no matter how good the course is.
That’s where the Lunch & Learn comes in.
What’s a Lunch & Learn?
The clue is in the name. It’s a mini training course or development event that has been scheduled to fit into the attendee’s lunch break.
These short sessions are, typically, informal and less structured than ‘traditional’ training courses. And for that reason, content is captivating and learning activities lend themselves well to short bursts to allow for engagement and retention.
In short, hosting a Lunch & Learn gives you the opportunity to give individuals a taste of what you have to offer, and have them coming back for more.
Here are some top tips for starting a Lunch & Learn to drum up interest in your courses:
1. Choose interesting, relevant topics
This will depend on where you are holding your Lunch & Learn and who will be attending, but the key is to choose a topic that can be easily covered in 30-45 minutes and that will captivate the interest of your audience
2. Establish learning objectives for each topic
Just like your full-length training courses, it’s so important to set out clear learning objectives for you Lunch & Learn. Attendees want to know what they will walk away having learned, and objectives do that in short bite-size sentences.
3. Provide Food and Drink
If people are giving up their time to attend one of your courses, they’ll appreciate refreshments. Not only that, but we learn better when we are well fed and comfortable. By meeting these basic needs at your venue, they’ll be comfortable and ready to learn – not wondering where they’re going to get their lunch from.
4. Ask for feedback
Getting feedback on your Lunch & Learn will help you to plan sessions moving forward and may even help you to improve on your existing courses! Not only that but asking for feedback is a perfect opportunity to collect contact information for people who may be interested in your courses. With their permission, you could add them to your mailing list, so they can hear about your courses in the future.
5. Offer Discounts
Offer discounts to attendees of your Lunch & Learn. This could be in exchange for their contact information, or just through attending – and make sure you have lots of business cards to hand and links to your social media and websites to encourage engagement beyond your session.
Whether you hold your Lunch & Learn at a library or community center, at your own offices, or at your client’s workplace, it’s important that they are offered for FREE and attendance is voluntary. This may be a scary thought, however the return on investment has a lot of potential for your training business. By holding these free sessions, you are putting yourself in front of an audience with very little investment from them (other than giving up their free time). If they choose to attend, even if they have just a passing interest in the course you have to offer, it’s a fantastic opportunity to get them involved and drive sales to your business in the future!
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Through a series of hands-on activities and key emotional intelligence concepts, this one-day training program will help participants improve their emotional intelligence skills enabling them to use emotional information from themselves and others, integrate this with their thinking for better decision making helping them to more easily get what they want from the immediate situation and from life in general.
Find a way to say YES! (Telephone customer service)
This fun high energy two day call center customer service excellence program combines the best in corporate training with the best in personal motivation. Throughout the training program agents discover that it’s truly up to them to make a difference and that each agent is directly responsible for the success of the business.
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Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus on how their customers feel and make decisions throughout the experience, they deliver excellent service and develop valuable two-way RELATIONSHIPS.
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The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives...
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This two day training program is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day tasks more confidently and professionally.
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We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well.
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A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable.
Business Etiquette
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is.
Call Control
The main focus of this one day tailored training program is to help call center agents reduce their AHT – Average call handling time by equipping them with the required call control and questioning skills needed to effectively control each call more efficiently and help them lead and steer conversations with customers tactfully towards a more...
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In this two-day interactive training program, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance. Participants will learn through a series of hands-on activities, and practice two different coaching models (Continuous support coaching model & GROW coaching model)...
Change Matters - Change Management
No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change. There are loads of books and training programs addressing organizational change. The different thing about this training program...
Communication Skills for Customer Service Staff
The "Communication Skills for Customer Service Staff" training program is designed to assist all front-line customer service staff in enhancing their communication skills in order to provide a positive experience for customers. This program consists of seven modules that cover a variety of communication skills, such as having personal energy and passion...
Communication Skills for Sales Staff
Elevate your sales game with this dynamic training program! Gain the tools and strategies to build rapport, understand customers deeply, forge authentic connections, deliver exceptional service, overcome objections, and confidently close deals. Discover the secrets of tailoring your communication style and uncover persuasive conversations that leave a lasting impact.
Communicating with Clarity and Impact
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of your class participants to the test and lay the ground for many of the concepts throughout the program.
Conflict Resolution
Conflict is inevitable, we’ve all had conflict situations in the past and probably will have them in the future. This two day conflict resolution training program will teach you or help you teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities.
Creative Problem Solving and Decision Making
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned...
All you need
to deliver a great training!
Our training material packages come with all you need to provide
a professional and accelerated learning solution with
High Impact
Power Point Slide Deck
To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.
Student
Workbook
A comprehensive reference workbook you can give out to your class participants as a quick future reference.
Trainer
Guide
With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.
Activity
/Exercise Sheets
Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.
Additional
Support Documents
To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.
Job Aids
& Forms
Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)
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