Why Etiquette with VIPs Matters

The people you connect with can shape your career—and none more so than senior-level professionals and high-ranking executives. Whether inside or outside your organization, developing strong, respectful relationships with VIPs can open doors to future opportunities.

According to the Harvard Business Review, managing relationships with those in leadership positions starts with clear communication and strategic awareness.

Etiquette Tips When Dealing with Executives

• Ask thoughtful, nonthreatening questions: Show curiosity and respect. For example: “What are our key goals this quarter?” or “How would you like me to proceed with this project?”
• Use their preferred communication channel: If a VIP emails you, respond by email. If they call, return the call. Mirror their style to keep them comfortable and receptive.
• Use confident, direct language: Avoid tentative phrases like “I think” or “maybe.” Say “I recommend” or “I suggest.” It shows clarity and confidence.
• Respect professional boundaries: Stay focused on work topics unless they initiate a more personal conversation.

Professional polish and emotional intelligence matter when engaging with senior leaders. Remember—they notice how you handle yourself in both formal and informal settings.

Frequently Asked Questions

• Why is etiquette with VIPs important?
  Because your behavior reflects on your professionalism and directly impacts how senior leaders perceive your readiness for responsibility.
• What should I avoid saying to a VIP?
  Avoid indecisive or weak language like “I guess” or “I’m not sure.” Speak with clarity and purpose.

Explore More

Want to train your team on workplace etiquette and professionalism? Check out our Business Etiquette Training Material Package. It’s a complete, ready-to-deliver training resource for facilitators and consultants.

You might also find value in our article on Proper Business Introductions.