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It takes a special type of person to be a mediator. Not only must the individual be acceptable to both sides, but the person must also possess the qualities of a super person. Qualities required include:

  • Interpersonal skills
  • Good listening skills
  • Excellent communication skills
  • Impartiality and independence
  • Counselling skills
  • Flexibility
  • Patience
  • Creativity
  • Persuasiveness and influencing skills
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