Back

Importance of Emotional Intelligence

You are here: Home / Free Games & Activities / Leadership & Management Activities / importance-of-emotional-intelligence

Importance of Emotional Intelligence

Activity – Importance of Emotional Intelligence

Category: Games & Activities

Total Views: 52,173

Overview

This activity vividly demonstrates how a leader’s behavior influences team emotions and, ultimately, workplace performance. It shows how Emotional Intelligence (EQ) impacts productivity, morale, and engagement.

Setup

  • Two blank flip charts
  • Each chart labeled with large headings: “Best Boss” and “Worst Boss”
  • Each chart divided into three columns: Characteristics, Feelings, Actions (Do/Don’t Do)

Instructions

  1. Ask the group to brainstorm characteristics of the “Best Boss.” Write contributions in the first column of the Best Boss chart.
  2. Repeat for the “Worst Boss.” Add responses under the Characteristics column of that chart.
  3. Discuss how it would feel to work under each type of boss. Add these feelings to the second column of each chart.
  4. Ask: “If you felt this way, what would you do or avoid doing?” Write responses under Actions.

Key Discussion Points

  • How does a leader’s behavior affect employee emotions?
  • How do emotions drive or hinder performance?
  • What patterns are emerging across both charts?
  • What high-EQ behaviors stand out?

Learning Takeaways

  • Other people’s behaviors—especially from leaders—affect our feelings.
  • Our emotional state directly impacts our performance.
  • High emotional intelligence in leadership boosts loyalty, motivation, and output.
  • Leaders with EQ attract and retain top talent.

Optional Wrap-up Reflection

Give participants sticky notes and ask them to write answers to:

  • One low-EQ habit I’ll drop: ________
  • One high-EQ habit I’ll practice: ________

Trainer Tips

  • Color-code responses: Blue for behaviors, Green for feelings, Black for actions.
  • Assign a volunteer to scribe ideas on each chart.
  • Use a summary slide or handout of the EQ behavior-feeling-action loop.

Related Training Material Packages

36 Full Courses & 6 Mini Courses.

39 Full Courses & 6 Mini Courses

Get all available programs
& save ...!!

Price: $4499.95 $2995.95

Great Value For Money

Read More
Train The Trainer + Presenting With Impact

The Presenter-Trainer Package®

Train The Trainer

Presenting With Impact

Price: $359.95 $299.95

SAVE $59.95

Read More
Retail Excellence Series

Retail Excellence Series®

3 Complete Courseware
Packages in 1

Frontline Retail Selling Skills

Retail Sales Planning & Forecasting

Passionate Retail Experts

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Sales excellence series

Sales excellence series®

3 Complete Courseware
Packages in 1

Sales Management

Professional Selling Skills

Sales Territory Planning & Routing

Price: $539.855 $349.95

Pay for 2 Get 1 Free

Read More
Call Center Excellance Series

Call Center Excellence Series®

4 Complete Courseware
Packages in 1

Handling angry and difficult callers

Call control

Find a way to say YES!

Successful telephone debt collection

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Communication Excellence Series

Communication Excellence Series®

4 Complete Courseware
Packages in 1

Communicating with clarity and impact

Negotiating for results

Conflict resolution

Presenting With Impact

Price: $719.95 $449.95

Pay for 2 programs and Get 2 programs Free

Read More
Customer Service Excellence Series

Customer Service Excellence Series®

5 Complete Courseware
Packages in 1

Vision, Energy & Passion To Serve

Pathways to service excellence

Find a way to say YES!

Passionate Retail Experts

Setting others up for success

Price: $899.75 $599.95

Pay for 3 Get 2 Free

Read More

Find Out
Your Leadership
Style

Instant Download Training packages

All you need
to deliver a great training!

Our training material packages come with all you need to provide
a professional and accelerated learning solution with

training-materials-slides2

High Impact
Power Point Slide Deck

To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.

training-materials-student-workbook2

Student
Workbook

A comprehensive reference workbook you can give out to your class participants as a quick future reference.

training-materials-trainer-guide2222

Trainer
Guide

With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.

excercise-sheets2

Activity
/Exercise Sheets

Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.

additional-documents2

Additional
Support Documents

To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.

job_aid_forms2

Job Aids
& Forms

Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)

Get all our training Packages
and Save!

Save over $1500 and Get each full program for under $99.00 & 6 Mini Courses free