Importance of Emotional Intelligence
Importance of Emotional Intelligence
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Activity – Importance of Emotional Intelligence
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Overview
This activity vividly demonstrates how a leader’s behavior influences team emotions and, ultimately, workplace performance. It shows how Emotional Intelligence (EQ) impacts productivity, morale, and engagement.
Setup
- Two blank flip charts
- Each chart labeled with large headings: “Best Boss” and “Worst Boss”
- Each chart divided into three columns: Characteristics, Feelings, Actions (Do/Don’t Do)
Instructions
- Ask the group to brainstorm characteristics of the “Best Boss.” Write contributions in the first column of the Best Boss chart.
- Repeat for the “Worst Boss.” Add responses under the Characteristics column of that chart.
- Discuss how it would feel to work under each type of boss. Add these feelings to the second column of each chart.
- Ask: “If you felt this way, what would you do or avoid doing?” Write responses under Actions.
Key Discussion Points
- How does a leader’s behavior affect employee emotions?
- How do emotions drive or hinder performance?
- What patterns are emerging across both charts?
- What high-EQ behaviors stand out?
Learning Takeaways
- Other people’s behaviors—especially from leaders—affect our feelings.
- Our emotional state directly impacts our performance.
- High emotional intelligence in leadership boosts loyalty, motivation, and output.
- Leaders with EQ attract and retain top talent.
Optional Wrap-up Reflection
Give participants sticky notes and ask them to write answers to:
- One low-EQ habit I’ll drop: ________
- One high-EQ habit I’ll practice: ________
Trainer Tips
- Color-code responses: Blue for behaviors, Green for feelings, Black for actions.
- Assign a volunteer to scribe ideas on each chart.
- Use a summary slide or handout of the EQ behavior-feeling-action loop.
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