Importance of feedback
Importance of feedback
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Leadership Activity: The Importance of Feedback
Time Required: 15–20 minutes
Group Size: 3 teams
Materials Needed: Flip chart paper, markers
Overview
This interactive team activity is a great way to explore why feedback matters, what it can achieve, and how to deliver it effectively. It encourages reflection, discussion, and real examples from participants’ experiences—all while helping them better understand both the emotional and practical elements of giving feedback.
Setup Instructions
- Split participants into three equal teams.
- Give each team one flip chart sheet and markers.
Team Tasks
- Team A: Brainstorm reasons why people might feel reluctant to give feedback to others.
- Team B: Brainstorm what feedback helps people accomplish at work.
- Team C: Brainstorm what makes a feedback session effective based on past experience.
Give all teams 15 minutes to complete the task, then have them take turns presenting and posting their flip chart sheets to the front of the room.
Discussion & Debrief
Team A: Why we hesitate to give feedback
Ask: “Despite knowing that feedback is important, why might you hesitate to give it?” Look for responses such as:
- Fear of awkwardness or confrontation
- Assuming the person won’t change
- Worried they can’t handle criticism
- Prior experience with defensiveness or resistance
- Concern it might harm the relationship
Facilitator’s Point: Most of these barriers are self-constructed. The more experience you gain in giving feedback—and the more you learn to do it well—the more comfortable and productive the process becomes.
Team B: What feedback can achieve
Ask: “What can feedback help you do in the workplace?” Look for:
- Help others grow and learn
- Motivate high performance
- Provide direction and clarity
- Show you care and pay attention
- Correct poor behavior
- Guide others to better results
Facilitator’s Point: Effective feedback doesn’t damage relationships—it strengthens them when done with intention and care. It becomes a catalyst for development and trust.
Team C: What makes feedback effective
Ask: “Think of a time when feedback worked well. What made it effective?” Look for:
- Realistic expectations
- Respectful tone
- Specific desired outcome
- Two-way dialogue
- Presented as a perspective, not a judgment
- Clear follow-up opportunities
Facilitator’s Point: When feedback is specific, constructive, and backed by intention, it builds confidence, aligns goals, and creates momentum for change.
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