Free Tool

Difficult Conversation Script Builder

Turn a messy situation into a clear, respectful script you can use today. Pick a framework (SBI, DESC, NVC, COIN), choose your tone, and generate lines that sound human—not robotic.

  • Fits tough moments: missed deadlines, scope creep, quality issues
  • Choose tone: Direct, Coaching, Empathetic, or Neutral
  • Copy to clipboard or download as Markdown
What you get
When we aimed to send Q2 on Tuesday, the deck arrived Friday with no update.
It pushed us past the client’s review window and we rushed QA.
Going forward, can you commit to realistic dates and give a 24‑hour heads‑up if a deadline slips?

Prefer another style? Switch frameworks or tone and regenerate in seconds.

1) Choose a framework

SBI for clarity, DESC for firmness, NVC for empathy, COIN for next steps.

2) Add facts

Dates, numbers, and examples. No labels or judgments.

3) Set tone & intensity

Keep it softer or firmer. See the live tone preview.

Why it helps

  • Stops rambling—gives you a crisp opener and request
  • Keeps you fair—facts first, then impact
  • Adjusts to your audience—peer, report, manager, or client
  • Makes follow‑ups easy—optional choices and check‑ins

Key features

  • Frameworks: SBI, DESC, NVC, COIN
  • Tones: Direct, Coaching, Empathetic, Neutral + intensity slider
  • Objection replies and practice prompts
  • Copy / Download .md / Share link (state saved)
  • Mobile‑friendly, no signup

Use the Builder

Already on this page? Scroll up to the embedded widget. Hosting the tool on a separate page? Use the button below.

Open the Difficult Conversation Script Builder

Tip: share a link with your prefilled inputs. Your state is encoded safely in the URL.

Who it’s for

  • Team leads and managers
  • L&D and HR partners
  • Consultants and coaches
  • Anyone facing a hard conversation at work

FAQ

What frameworks are supported?
Four: SBI, DESC, NVC, and COIN. You can swap with one click.
Will the output sound human?
Yes—the tool uses plain language patterns and lets you set tone and intensity.
Can I save or share scripts?
Copy to clipboard, download as Markdown, or share a link with your inputs.
Is there a cost or login?
No. It’s free and doesn’t require signup.

Credits

Built by our L&D team to help managers have fair, clear, and effective conversations.