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Ten Best Practice Customer Service Techniques |
COMPLETE PACKAGES
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Retail Excellence series® |
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The Presenter-Trainer Package |

Why buy our training course material packages
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Great value for a small investment |
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100% customizable |
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Standalone modules can easily be added to enliven your training material |
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Get new ideas for activities, exercises and games |
Fun, competitive review game to end on a high note! |
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Download and get it immediately |
A few time management activities, we keep adding more activities regularly. Check back again for more!
Arrange the Cards
This Fun activity will help you prove to your class participants the importance of planning and delegating tasks in being able to properly manage time . This fun competitive activity will sure get everyone energized and motivated. Read more about this training activity
Delegation Skill Practice Exercise
Congratulations! You finally got the assistant you always wanted. To start off this delegation exercise tell participants to imagine that finally management in your company realized how hard you are working and decided to appoint an assistant for you, It's great news for you but it means you have to start delegating some of your work. Read more about this training activity
Time management puzzle words
6 key time management concepts you can challenge your class participants to complete using the grid below. A hint next to each word shows if it’s in a horizontal row or a vertical column. Read more about this training activity
Time Wasters
Choose four major time wasters that you discussed in your class and use them in this follow-up activity to reinforce learning and encourage participants to think of more creative ways to counter common time wasters. Read more about this training activity
Time To Invest
A quick group activity that highlights the importance of planning and prioritizing to manage time properly. Read more about this training activity
Did you know that we just added a FREE review game to each of our full course training packages?
It adds loads of fun and ends your training class on a high note!
The game is all done in Power Point and comes packed with questions and answers around your training package so you can easily review the content of the training, enhance retention and ensure your training participants are engaged till the very end. Just split your class into teams that compete to win a final competition by answering questions and getting points in a series of fun rounds.
That’s not all!
Just like our training material packages, the game is completely customizable so you can easily use it with other training topics you teach. Just change the questions/answers, images…etc, Save as a new file & create any number of other review games and always end each class you teach on a high note. Watch this short video:
Check out some of our latest training course material packages
Testimonials
What some of the trainers, consultants and business professionals who used our training course materials and courseware packages said:
TrainingCourseMaterial.com's programs provide comprehensive information in a visually interesting format. Participants benefit from interactive activities that reinforce the content and making learning fun.
Jeanne Parks, Trainer & Business consultant, San Francisco, USA
I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
Garion Bunn, CPBA, CPMA, Keynote presenter, author and coach, NC USA
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